[2020] Playstation Plus + Doc Byte skin now showing up.

Hey there,

Sorry to hear that.

Can you confirm the region of your PSN account?

Do you own the game physically or digitally?

Thank you for confirming that, frenchkiwijuice.

The first thing we'd advise is restoring the licenses for the console, you can do this through the steps in the guide here.

Could you please also let us know the PSN ID on your account?

Originally Posted by selector99
Hace unos 4 días que renove mis subscripción de 12 meses de playstation plus, y todavía no me a llegado me podían ayudar o darmelo , por si lo necesitáis os dejo mi región: Europa,España. ID : DARK_FARK890

Hey there.

Unfortunately we're not able to offer Spanish support on this forum. However based on the subject and thread I assume that you're missing the Doc Byte set that you should have received with your PS+ subscription?

The Doc skin will be added within 7 business days of your purchase of the Playstation+ membership. We apologize for any delay and inconvenience this has caused you. If you have not yet received the Doc Skin after 7 business days, please attach the receipt of your purchase to a support ticket and we'll investigate further. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

Originally Posted by selector99
Vale esperare los 7 días ya os informaré

Hey!

I'm using a translator tool to read your post, If possible please post in English to make sure we correctly understand

This sounds like a plan! Hopefully everything will arrive without issues however you can always contact us directly if not!

Originally Posted by selector99
Ok, I think it's already happened, sorry for bothering you, you have the Doc set buying the pack + plus, and I only renewed the plus in, although before renewing I got into r6 because I already knew of the existence of that Set, I went where to buy it but it gave me an error if I thought I was buying the plus and they gave it instantly, sorry for the inconvenience, I will be patient next time so that it stops giving me an error, sorry

Hey there selector99!

No need to apologise!

Glad to hear it's since been sorted.

Don't hesitate to let us know if there's anything else we can help with!

Originally Posted by DrifterLord33
Will that also be the same for Xbox Gamepass? Wait 7 days?

Hey DrifterLord33,

This shouldn't be the case for Gamepass, are you having issues accessing your Doc Byte Set?

If so, can you please ensure you've installed it on your console?