Original Post — Direct link
I got an alpha pack but can't open it...it keeps on saying "alpha packs error"...
10 days ago - UbiKoality - Direct link
Hi ZannyFang! My apologies for this inconvenience. After further review of your account, I'm seeing that the Alpha Packs you may have been referring to were able to be opened. That being said, this may just be a visual error as it looks like you received the content on the backend. If you would like me to let you know the contents of the Alpha Packs from today just to confirm, please send me a private message. Thank you!