Original Post — Direct link

Like in the topic i can't play rainbow six siege, im launching the game, its loading, im in this loading screen before menu and it shows me error code 8-0x00000052 i don't know why, i verificated the files, it said its ok, i reinstalled it and it still shows me same error as before, idk what to do, how to fix it, i asked my friend what he is thinking about it, he said ,,that's weird because it looks like you got banned? but you can launch it and you are like in menu so you ain't, i think siege for now is my only game to play which i would somehow enjoy. I got 2,073 hours so i think its not my computer parts. I got this problem for 3 seasons now but all of this time i had something to do so i didn't care to fix it but now i got time to play and now i care, on the begging of december 2021 i could play but only for one week, then i got back this error code. Help asap please.

over 2 years ago - ubi-smash - Direct link

@Lucky-Capybara Hiya and greetings to the forums. Sorry for the trouble trying to access Rainbow Six Siege at this time. Please know you may receive this error message during our maintenance going on. If you continue to encounter this error message, please try relaunching Rainbow Six Siege once again. If you still get the same error, please keep us posted. Thank you!

over 2 years ago - Ubi-Mushy - Direct link

@lucky-capybara I'm sorry to hear that! Could you complete the steps in this article and let me know if the issue persists?

@DiSsApOiNtMeNt That sounds frustrating, I'm sorry. Have you already tried our basic PC troubleshooting steps? They should clear up any issues with your local files.

over 2 years ago - Ubi-SpaceCats - Direct link

@lucky-capybara OK, thanks for the update, and I'm sorry your issues persist.
I'd recommend that you reach out to our Support Team via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag, as well as a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!


over 2 years ago - Ubi-Orion - Direct link

@lucky-capybara

Hey there.

If your msinfo and dxdiag reports are in Polish yes it might be best to contact the support for your region so they can be properly understood. We have a Polish support team who will be able to help you out 🙂