[2020] cant buy r6 credits

Hey there,

Can you confirm if you're still experiencing this issue?

Does this happen every time?

Originally Posted by PICKLE-ARMY
I have the same problem. Ever since the update it says Redirecting to steam, and then nothing happens and it spits me back out to the main menu.

Can you make sure you are running everything as admin? Uplay PC, Steam and the game .exe

Hi guys! Can you see if you have any other overlay options enabled? Things like Discord have been known to cause issues. I'd also recommend disabling other background applications in case of software conflicts.

Thanks for the work around!

Hey there PersoGaming! Sorry to hear of this.

Can you please create a support case so that I can pass it along to the team in your region? Let me know the case number once submitted.

Hello! Sorry to read you're both having difficulties access the in-game store.

Let's start by putting our game in the most ideal scenario, to see if this helps.

- Enable Ubisoft Connect's overlay
- Enable Steam's overlay
- Disable all background applications: https://support.ubisoft.com/Article/000063761
- Try making the purchase

Let me know if that helps! If so, it may be a matter of narrowing down which application is conflicting.