[2020] [Bug/Glitch]Operator loadout does not save

Hello Lion_Tacos,

In answer to your question, no this is not normal behaviour for the game it usually means there is a corrupted save file, but this is not related to the Shadow Legacy update, but it is a common issue for players.

Just to confirm with you, have you been able to back up your local and cloud save and then delete them completely and try launching the game?

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\*uplayid*\635 (Uplay + Epic)
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\*uplayid*\1843 (Steam)

The cloud saving feature is automatically activated when you start a game (You can also save your games locally as well by unticking this in the options)

I would also try deleting Uplays cache too if you haven't already, please view this link on how to locate the folder -
https://support.ubisoft.com/en-gb/Fa...he-of-Uplay-PC

Next please also verify your game files again here after deleting the cache -
https://support.ubi.com/en-gb/faqs/0...Game-In-Uplay/

Next try launching the game again and setting up the operators, make sure to play situations mode to save these settings.

Let me know how you get on after trying all of the above steps please.

Originally Posted by Lion_Tacos
I did the whole thing again now all operator have uniform after (doing situation and relaunching) but some operator shows weapon skin on menu screen and some still donot
https://drive.google.com/uc?id=1stDB...78O71tpYrRCNez
https://drive.google.com/uc?id=116XY...JxBFzOGwLbGeRB

Here on the link you can see I have FMG 9 skin equipped but it doesnot show on the menu screen .Is this a new bug cuz I am experiencing this only after doing the file deleting thing that you people mentioned to fix head gear and uniform problem. BTW that is fixed as far as I have seen. So what can I do about the new issue?.

Hey there,

Thank you for all the steps you have tried.

Can I check whether this seems to be a visual bug whereby you are able to select a loadout and it works albeit not show in the menu?

Many thanks in advance

Originally Posted by Lion_Tacos
Note:I verified and created backup after ubi milky gave me the link.

Thanks for confirming, did you also run through some Situations to lock in your settings?

When your loadouts reset per each new launch of the game, do you notice any odd behaviour when the game boots up at all?

Any loading taking longer than usual?

Originally Posted by Lion_Tacos
I did not do any timing before so, I cannot tell with confident it takes more times or not. No odd behaviors at launch as far as I have noticed. Only weapon cosmetics in the in-game loadout menu showing this problem (as per shown in the video).My first head gear and uniform issue occurred when I was having trouble with the ISP.IDK it is related or not. Now internet is stable for r6s I even played new golden gun 2.0 yesterday with no problem. But in T hunt it always says synchronizing with server first for few seconds after ending .But not in multiplayer .I verified files 3 times via steam it says successful .File verification option doesn't appear in uplay.I bought the game through steam .For your first question yes I ran through 1 situation and completed it to lock the settings. Head gear and uniforms now working ok. But in the lock up of settings only uniforms and headgears were locked not weapon related cosmetics. Only problem is with weapon cosmetics. Before submitting this reply I started r6s and looked for odd behaviors did not find any and the game launched swiftly. Can you people give me more info why this is occurring tried recording, me launching the game with windows 10 recorder but it only recoded the launcher screen. I don't have time to provide much more evidence now currently in a busy schedule sorry for that.1 more thing that ISP issue was also solved by ubi r6s thread
by ubi- support. They gave me a link and I did accordingly .It was about a month ago.

Thanks for your Concern

Hey there,

Thanks for getting back!

I've noticed various other players reporting this has started since the Golden Gun update, is this also the case for you or have you noticed that the loadout issues are worse when there is an event running?

Originally Posted by Lion_Tacos
Hi there,
The problem is as old as this thread, so you can get a clear idea about when the problem started. About Golden gun 2.0 making it worse, I don't think it has any affect on the loadout problem. Because my problem started way back. Players are just discovering the issue just now. As a result they are blaming the new update. I am telling this from my personal experience only. So as far as I have realized golden gun 2.0 had no negative effect on my the loadout. The loadout issue pre existed for me before golden gun 2.0.

Thanks for letting us know!

We've been passing these reports onto the team for them to look into, so watch this space for any updates.

In the meantime, if you notice any further changes in the behaviour or you notice a direct trigger to the loadouts resetting, please keep us updated!

Originally Posted by Lion_Tacos
The new patch notes came out, I saw there was something written about cosmetics it said
FIXED- Various Shop/ cosmetic issue
I went to the game and found same issue remines.

Everything is exactly same as it was in the video of post #14

Only the game version changed.

It is still under investigation I'm afraid, so those patch notes will have been referring to something else.