[2020] [Missing Content]Haven't Received Twitch Prime Loot

Hey hedgesquinn. I'm sorry to hear this! Have you tried contacting our team at support.ubi.com? They'd be able to investigate your account to see why you have not received this content.

Hey folks,

Sorry to hear you are having trouble with your Twitch Prime loot.

If you have claimed the loot on the Twitch Website and still have not received it in-game after 24 hours, please reach out to our Support team and they can chase this up for you.

Hi charcha_binks and welcome to the forums.

If you've not received the loot, can you please contact our support team so we can look deeper in to this for you.

Originally Posted by BabyL3mur
Im on xbox, same here. haven't received my loot after weeks ever though it says I claimed. i have contacted support so hopefully that helps.

Thanks. We'll get back to you as soon as we possibly can on that support case. We are very busy at the moment so I do apologise in advance for any delay in responding to your case.

Originally Posted by Irijah231
I also have not recieved my prime gaming loot even though my accounts were correctly linked... I even unliknked all accounts and relinked it to see if that would resolve the problem but nuthing worked, help please.

Hey there Irijah231,

Sorry to hear you're having issues.

As above, can you please contact us directly via our Support Site or you can also reach us on Facebook and Twitter where we'd be happy to take a look into this with you.

Thank you!