devtrackers.gg
Hello, y buy r6 credits, but i missing in my acc. I eaiting about 5 days..
Hello, y buy r6 credits, but i missing in my acc. I eaiting about 5 days..
Hey there @Baudejasss sorry to hear about your Credits being missing after this wait! I do see you have a support ticket open for this issue for our teams to review. As I am not able to look into an account related issue here on the Discussions forums I would recommend to continue communication on your support ticket. In the meantime you can also try to restore the licenses on your console: this will check to ensure that the privileges on your account match up to access your currency.
From the PlayStation home screen:
1. Navigate to Settings ► PlayStation Network/Account Management ► Restore Licenses
2. Select Restore
Thank you for your reply @Baudejasss
If you still happen to be missing any credits after restoring your PS4 licenses, please could you create a case with us, or send us a private message to one of these links for further help >
Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/
If you contact us on the links above, please also send us a picture of your proof of purchase for the credits, so we can check if they were delivered to your account.