Original Post — Direct link
This happens once every 10th game or so ,after a round ends the game just quits and puts me in the main menu ,it's not a crash ,started happening after year 5 ,tried ubi support ,didn't help.
about 4 years ago - Ubi-Viral - Direct link
Hey, rAshDecision_!

Welcome to the forums. Sorry to hear that you are experiencing this issue. Do you receive any error messages at all when this happens?
about 4 years ago - Ubi-Milky - Direct link
Hi rAshDecision_, thanks for getting back to us about this.

What game mode are you playing when this happens and are you playing with random players or in a team with friends?
about 4 years ago - Ubi-Milky - Direct link
Ah thank you for clarifying rAshDecision_

I can confirm this is a known behaviour that can cause issue in the game, pressing Alt and Tab to switch screens can sometimes affect the mouse pointers movement in the game, I know this is not ideal but unfortunately we do not have a fix for this yet, we can only ask players not do this too often.
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by Balthax
Lately I've been able to play full games without any problems at all.
The solution that worked for me was turning off Discord and my mouse software SteelSeries Engine.
Thank you for getting back to us!

Interesting that this seems to have resolved your issue, perhaps they were conflicting in some way.


@rAshDecision_ Can you please confirm if you are still experiencing this issue? If so, do you have the above software running?


Thank you!
about 4 years ago - Ubi-Orion - Direct link
Originally Posted by rAshDecision_
I still have this issue ,i don't have discord installed or the mouse engine,i'm using a generic mouse that doesn't have a software to install.
Would you be able to test the game after a clean boot just to verify that it isn't another application causing this if possible please?