Original Post — Direct link
I tried to log in to Rainbow six siege for the first time in a few months on an alt account that is level 70. I have access to the Uplay account and tried to log into it but it gave me error "Were sorry, you cant link your Ubisoft account to this account. You need to re-associate it with the account you originally linked to". I have bought in game credit on my account and used it for years but all of a sudden it says my alt account is my main and that i cant login to my main. i have never played on the account that it says is the main. PLEASE HELP ME as I have never had issues with this in the past and have been able to play on my account without issues. I have contacted support but they have been absolutely USELESS please help someone!!
over 3 years ago - Ubi-Karl - Direct link
Hey guys,

Thank you for reaching out to us and I am sorry to hear about the issue you ran into.

To find more information about the recent changes for account linking, have a look at the following article.

If you would like to change the account that is linked, we may look into it, however in order for us to do so, we will need you to reach out via one of the following channels:

1. Support website
2. Facebook
3. Twitter

Hope this helps. Should you have any questions, let us know!
over 3 years ago - Ubi-Orion - Direct link
Hey there folks.

Sorry for the delay in getting this resolved for you. Can you confirm your case numbers please so I can see where they're at?
over 3 years ago - UBI-Froggard - Direct link
Originally Posted by weenugs
I messed up and I didn't even know. I made an Ubisoft account from my email and linked it to my girlfriends psn so she could play Just Dance 2020 months ago. Now im trying to play Ghost Recon: Breakpoint on my psn, but can't because of it. The game says "you can't link your Ubisoft account to this account. You need to re-associate it with the account you originally linked to." So I hopped on the Ubisoft website and unlinked my gf's psn and tried to link mine. But there's no way to do that online! And my ps4 isn't letting me. So Im stuck with a new to me game that I can't even play.
Hey,

Please can you create a support ticket / live chat for this here.

You can also private message us on Twitter or Facebook if you prefer and we can get this sorted for you.





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