[2020] [Ubisoft Account]2 Step Verification not allowing me to play Ranked.

Hey Frostbite0208!

Thank you for contacting us.

We are not aware of any issues regarding players unable to play Ranked in Rainbow Six: Siege if they have 2-FA enabled on their account in order to play Ranked games.

Please make sure you have enabled 2FA on the correct Ubisoft Account and please note that if you do see in-game notification saying that "0 security is active" despite 2-FA being enabled - this is only a visual issue that we are looking into.

Should the issue persist, let us know!

Originally Posted by ZOUHIRtheKILLER
My friend put in a wrong email by accident and cant play ranked because he needs 2 step verfication but he cant get the code because he put in de wrong email how can he change de email. pls help us.

Hey! We will need to look into your friends account further, however, we are unable to do this over the Ubisoft Forums.

We ask that they contact us on Facebook or Twitter though. Alternatively, they can also create a support ticket to get support over email.

Hi Wakizashi14!

I am afraid we are not able to discuss your account here on the forums, please do reach out to the team in one of the links my colleague provided above.

Thanks!

Hi Slurpy10!

Sorry to hear you having issues with playing Ranked.

Please make sure you are enabling this on the game account you have the game (PC) or your Xbox/PSN account is linked to (Xbox One/PS4).

If these are the same, please contact us on Facebook or Twitter in a private/direct message. Alternatively, you can also create a support ticket.

Thanks!

Originally Posted by FAONuc.
My 2fa says it’s on, on the website however in game it says you need 2fa to play ranked and i keep on trying and trying but it doesn’t seem to work

Hey there.

It's probably been activated on a different account. Easiest way to tell is to compare your username on the website to that which is on Uplay or in-game, if they're different then you'll need to login to the account you're playing Siege on and activate it again on this account.