[2020] Operator Loadouts keep resetting

Hi everyone, apologies to see this has been affecting you all.

I have brought this to attention of our QA team, this issue has previously occurred during special Events, but we had hoped we had a fix for this after the last MUTE Protocol event.

I am now waiting for feedback from the QA team, we may have some questions to ask of you soon to help us replicate and fix this issue. We will do our best to keep you updated on this, sorry again for any inconvenience caused.

This event ends on the 10 November 2020, so it will be important to see if the issue occurs after the events end.

Thanks for sharing your workaround JuanDileju, does redownloading your data from the cloud for PS4 work for you every time this affects you?

Originally Posted by EverybodyBeCool
THANKS A LOT for this answer. At last. I was sending many mails and nobody was replying.

As I was saying, I suspect the reset of the loadouts is linked to the moment when a new challenge related to the event (like the last "Ultimate Halloween Carnage" one) is introduced, or completed. I had two reset during this event and the last one happened the same day the challenge was released. But I also completed it on the same day.

About what Juan has said, I had the same idea recently and I started to upload MANUALLY my save to the cloud any time I update my loadouts. I have switched off the automatic upload to have a full control on the save. This way it will never be erased by an automatic upload of a wrong save with the loadouts erased.

But I didn't have yet the opportunity to see if it fixes the problem temporarily. I wait for the next event....

You are most welcome! We understand it is an important issue to resolve and our team are looking into it.

From what I understand, this issue only seems to occur when an event forces you to use a particular operator or loadout. It may not happen with all of our events.

All the best!

Originally Posted by EverybodyBeCool
Again, yes it's linked to limited time event, but I was raising the point that it could be linked to the apparition or completion of the challenges to be achieved during the events. For example, the last one was "Ultimate Halloween Carnage" where we had to kill 100 opponents if I remember well.
Maybe you could tell the devs to have a look in this direction.

Hey EverybodyBeCool,

Thank you for clarifying this!

We'll let the team know

Originally Posted by JackMcDevin
The problem once again occurs with the new "legacy" limited time game mode

Sorry to hear this, JackMcDevin! Have you done any troubleshooting for this?

Originally Posted by What_A_Banshee
My loadouts were reset twice while playing the legacy arcade playlist. Should i redo all of my loadouts or is there a fix coming soon after 2-3 years of this issue happening? Also please kindly dont tell me to delete my local and cloud saves because i am told to do this every time this issue and it never works.

Hello! I'm sorry to read you're affected by this issue.

Deleting the save file has always been a reliable workaround in the past, as reset loadouts was related to a corrupt save file, which holds your loadouts, settings and Situations progress.

The source of this issue however is not in the save file but rather something we need to resolved, and release in a patch. Whenever a time-limited playlist is attended, all loadouts are reset.

I'm afraid we don't have an ETA for a fix at this time, or a workaround to prevent this. Although not ideal, the best advice I can give would be to only loadout the operators that you frequently use if you wish to play in the event playlist, to lessen the time spent repeating yourself.

Thank you!

Thanks everyone for getting in touch with us about your Loadouts resetting when playing Event modes. This has now been confirmed fixed.

If you would like to read the patch notes GalaDoggo-R6 refers to, this can be found in our News and Announcements section of the forum and also directly from this website -
https://www.ubisoft.com/en-gb/game/r...43-patch-notes

If you continue to have a problem with your loadouts resetting post 28/1/2021, please make a new thread in this forum, thank you.