Original Post — Direct link
I got random freezing every matches since neon dawn or maybe steel wave i think. the freeze lasts 3 seconds or more. before the game freezing, i got mouse stutter and slightly fps drop for a second, and after 5 seconds or more i got that freeze. also i have mic bug. i always reinstall the game every seasonal update and sometimes verify the game too, but the problem still won't gone. how to fix it?

My pc specs
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601.
System Type x64-based PC
Processor Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8,00 GB
Display Radeon(TM) RX 460 Graphics 2 GB
Radeon Software Version 20.11.2

thanks in advance
almost 3 years ago - Ubi-Mercury - Direct link
Hi FinkaBintiAffan!

I'm sorry to hear about all of these issues you've been experiencing. Could you please try these troubleshooting steps for your freezing and FPS drop issues? For the microphone issue, could you please elaborate more about what is occurring?
almost 3 years ago - UbiKoreanBBQ - Direct link
Did those steps help? Also, for your microphone issue, did you only start experiencing it after the Y6S2 update? Are you able to test out open mic when using a headset or different microphone? I've received very few contacts who use tethering, so I'd like to know more about the behavior you're experiencing with it.
almost 3 years ago - Ubi-Thrupney - Direct link
Hey Finka, thanks for explaining that for us. Just a few follow-up questions for you.

• Do you find these short freezes happen when you are wired up to your modem?
• When you say tethering, do you mean you are using your mobile phone's data as a WiFi hotspot and connecting to Siege over this? Or that you are tethered to your ordinary home network, but wirelessly through WiFi?
• What kind of headset do you have? Is it USB?

Thanks for your continued patience with these questions. Looking forward to hearing back from you
almost 3 years ago - UbiSushiVamp - Direct link
Thank you for confirming that information!

Would you be willing to give this in game voice troubleshooting guide a try to see if it helps resolve the microphone issue for you?

Thanks!