Second Extinction Dev Tracker

Hello,

My recommendation to you would be to find a solution to Synergy to prevent this from happening. Perhaps locking the mouse to one screen if they allow it?

You could also potentially run the game in windowed mode and check if that helps.

Hello,

Please take a look at our support guide - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If you need additional help, then please create a new support ticket by clicking "make a new request".

We are actively investigating issues why the game can be shown as "running..." on steam, but never launch. We hope to push this out in a future game update to all users effected.

Hello,

Thanks for sharing this. If you can find out which particular problem was causing the issue, please let us know. We'll add it to the troubleshooting guide.

Hello,

Are you using some software to move across the two PCS? Does changing the game to full screen, windowed mode, or borderless effect it at all?

Originally posted by Beovvulf: Без установки AMD драйверов не запускается, если их поставить то все работает, но я столкнулся с другой проблемой, у AMD как и у nvidia Experience есть оверлей которой перестаёт работать, поэтому я пока что не играю.

Hello,

If you need additional help one on one, then please feel free to contact support at https://support.secondextinctiongame.com/hc/en-gb

If you have additional information to add to the support guide ... Read more

Originally posted by Gnommi: Well, I can´t really tell but it was weird. In solo I just killed my 6 Dinos (and after that 8 for the quest after), but in Co-Op Mode I often got only 4-5, although I killed way more. Same happend for my mate, we had to try over an hour in Co-Op Mode to complete it for him. Seemed like the ones the other one hit, didn´t count for the mission

Hello,

Thank you. This has been sent to the development team for further investigation.

Hello,

Thank you very much for the feedback and suggestions.

If you have any feedback, please put it in our #game-feedback channel on our discord server http://discord.gg/secondextinction, so we don't miss it.

If you don't have Discord you're welcome to share your feedback here: https://docs.google.com/forms/d/e/1FAIpQLScadyt2njuo51-u6m-SV0CBLU-yL4iOEVHPfh8odRzn5sjwWQ/viewform

Hey everybody,

If you're having issues in the game, then please contact our support (https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug).

The development team is always investigating and fixing the bugs that the community reports. It's ideal to reach us via support as you can provide the most information and support can report them directly to the development team.

Originally posted by NorNickel:

Originally posted by Drennon: Hello,

Unfortunately this issues seems to be related to the specific graphics card that players are using. Older graphics card (Nvidia 600-700 series graphics cards) are showing this kind of problem.

The development team is aware of this issue, as stated previously, and is investigating it.

Hi! I have a problem, when aiming from a grenade launcher, the character does not bring the weapon to his cheek, ...

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Originally posted by Gnommi: I think the main Problem was, that i played Co-Op with a mate and it was kinda buggy when he hit dinos and I killed them. Did it Solo and there wasn´t a Problem

Was your friend shooting at the time?

If you find any new bugs or need some help, please contact us to report bugs at https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

If you're still experiencing this bug and could possibly provide a video of what's going on, please contact our support at https://support.secondextinctiongame.com/hc/en-gb/articles/360017249719-Report-a-bug

Hello,

This achievement is being investigated and is planned to be fixed in a future game update.

Hello,

This seems to be an issue with players who are using old Nvidia graphics cards (700 series). If you have access to a better card, please use that instead.

The development team have received information from a handful of players via support (support.secondextinctiongame.com) and are actively investigating this issue.

Hello,

Please refer to our support guide regarding crashes and the game not starting - https://support.secondextinctiongame.com/hc/en-gb/articles/360016921920-Game-is-crashing-or-won-t-load

If you need additional help, please feel free to submit a request and we'll be happy to help you one on one.

If there are solutions from the community that are not included in this guide, please let us know. We'll be happy to add any verified solutions to issues.