Please contact our support for any missing purchases, items, rewards, etc.
Please contact our support for any missing purchases, items, rewards, etc.
We will fix it with a future update- See: https://trello.com/c/8n08UQNQ/1586-players-stopped-receiving-titles-after-fulfilling-the-requirements-for-galactic-legend-events
Might be worth taking a look at the SWGoH Dev Tracker
i saw no money but the weird thing is that i have bought LSBs and Crystal packs before on the webstore
DM me your ally code, so that we can have a look for you.
i am looking to purchase the crystals but they just are not there, in the top line or under the calendars
Do you see anything for money at all in the webstore? If not, that could potentially mean that your account is flagged as a minor.
What browser are you using to access the webstore?
If you scroll down, you should see the crystal offers under the calendar section.
Its not a bug, its a feature!
Seriously not a bug.
That's not a bug, since they are part of the Bad Batch =)
Known issue. See HERE
We've checked it on pc and mobile and didn't encounter any issues.
We haven't forgotten about it: Trello
That is the correct price (for both, the US and the UK).
Can you set your device language to English and see if that helps?
You can only repeat the Coaxium Heist a limited number of times.
Do they even realise how good their community is?
We do <3
Yeah well that is the problem, I only clicked to buy it once but it did it twice. l have receipts for both of them sent to my email. How do I go about getting a refund?
Please contact our support or your store provider (Google/Apple) for a refund.
You shouldn't be able to purchase the bundle twice which is most likely the reason why you received crystals for the other purchase.
I'm still trying to get compensation for a LSB gift that bugged out (didn't get anything but an error) way back during their first appearance. In game help isn't at all helpful and the AHQ post I made during that time got merged and locked without resolution. Who should I be talking to?
Can you make a new post on AHQ,, please. Posts in the bug report section shouldn't get merged if they need to be actioned.