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Star Wars: Galaxy of Heroes

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02 Sep

Geonosis Territory Battle Phase Two Fleet Issue Update

Post
Hi Holotable Heroes,

I wanted to provide an update to the Dark Side Geonosis Territory Battle Phase Two Fleet issue.

Barring any unforeseen circumstances, we expect to provide the GET1, GET2, and crystals to your inboxes next week.

Thank you for your patience.

Anybody else having this issue? Trayas lightsabers die but don’t respawn so I can’t topple her.

Comment

We have flagged this as a bug now.

Hotfix: 09/02/2021

Post
Hi Holotable Heroes!

Today's update returns the Crystals and Conquest Currency used to purchase consumables and energy refreshes during the initial run of Conquest 7 to players’ inboxes. You will need to restart the game to receive this inbox message.

FIXES
  • GENERAL - Returned the Crystals and Conquest Currency used to purchase consumables and energy refreshes during the initial run of Conquest 7.

KNOWN ISSUES
  • EVENT - Defeating units with a transformed Sith Eternal Emperor or Jedi Master Luke Skywalker does not count towards the "Grand Victory" feat

01 Sep

Conquest 7 - Return of Crystals and Currency

Post
Hi Holotable Heroes,

As a result of rescheduling the Conquest 7 event, we will be returning crystals and Conquest Currency used to purchase consumables and energy refreshes during the initial run of the event to players’ inboxes.

This will happen via a Server Update tomorrow.

Conquest 7 - Explanation of Why Some Feats Are Not Counting All Defeats

Post
Hi Holotable Heroes,

There is some confusion around why some feats that require defeating enemies are not counting in some circumstances. These feats are working properly but the explanation requires a deeper understanding of how damage is applied from effects like Damage Over Time, Thermal Detonators, Expose, and Plague.

When a unit is damaged from effects like Damage Over Time, Thermal Detonators, Expose, and Plague, the unit afflicted by the debuff considers itself as the unit dealing the damage (and dealing the killing blow if this damage defeats the unit). What this means in practice is that if you attack a unit that has Expose and the Expose damage is what actually defeats the enemy, then your squad will not get credit for the defeat and it will not count towards your Feat progress.

We understand this interaction is not intuitive and will monitor its impact on the current Conquest.

Hotfix: 09/01/2021

Post
Hi Holotable Heroes!

Today's update reschedules Conquest 7 to run for 2 weeks starting today (09/01) at 11am PST (18:00 UTC). We have fixed a number of issues with Conquest. See below for a list of fixes and other known issues. One feat was removed, "Bring Balance", and it’s keycards were distributed to other feats.

Please note, any crystals spent on Conquest energy and anything spent on consumables during the canceled event will be returned in a future update.

FIXES
  • EVENT - “Caustic Recurrence” Data Disk was removed from Conquest 7
  • EVENT - "All Separatist" feat can now only be completed with a full squad of Separatists.
  • EVENT - Hard Mode battles now award 20 Conquest Credits instead of 10
  • EVENT - Razor Crest was removed from Scavenger for Crystals but is still available for Conquest Currency. It was added to Conquest Shipments for purchase via Conquest Currency and Crystals...
Read more

Conquest 7 - Scheduled Restart Today

Post
Hi Holotable Heroes,

Conquest 7 is scheduled to restart in the next couple hours! There will be a hotfix this morning to reschedule the event to start at 11am Pacific Time. We have fixed several issues and removed a few encounters to ensure this Conquest runs smoothly. Full details of what’s changed will be in the Hotfix Update Notes.

Thank you for your patience on this issue.

My JKL just got demoted from R8 to R7...

Comment

Hello there,

After checking the OPs account, we can see that they did receive the materials for upgrading JKL to R8 (from R7 to R8) in their inbox on August 19th.


31 Aug

[MEGA] Conquest 7

Comment
CorranHorn80

@CG_SBCrumb_MINI @CG_Doja_Fett_MINI

In all honesty, we know it’s not you guys. We get it that player spending pays the bills. But the changes to conquest are sucking the life out of one of the best game modes.

Win 14 battles with x team, the worst part of conquest. I like more feats, but repeatable chore type feats are not fun. Theory crafting feats, or fun to achieve feats are great.

More energy per attempt, not a fan.

Bugs happen, but play testing must be a behind the scenes issue.

To sum up, so many of us love the game, and want to keep playing for a long time. Go tell the man behind the curtain that he needs to listen to the player base. Whales and ftp can enjoy this mode, and it’s possible to monetize it without killing it.

Thanks for your hard work, and dealing with all of us unappreciative players. We know you can make this game great.



I... Read more

I can't do conquest sad

Comment

That's not a bug. We, unfortunately, had to shut it down and will relaunch it later.

See: Conquest 7 Known Issues and Reschedule

Error 155 and solution to it?

Comment

Error 155 is usually related to something not being loaded correctly. Could be a corrupt game file or asset. Have you already tried a fresh and clean reinstal? If you can DM me your ally-code we can have a look into it.

Didn’t A New Conquest Start Yesterday?

Comment

It did but needed to be canceled. For more details see the official announcement: https://forums.galaxy-of-heroes.starwars.ea.com/discussion/248710/conquest-7-known-issues-and-reschedule#latest


30 Aug

[MEGA] Conquest 7

Comment
LoganKeppler

CG_Doja_Fett_MINI

Blaise25

Just wondering if we are going to be reimbursed tickets/crystals we spent on the event…



Crystals spent on energy and anything spent on consumables will be returned.



Still offering. I know a guy. He can help get the QA back on track. He works on billion dollar Navy ships.



If the person is a servicemember, please thank them for their service!

And with those qualifications, I'd definitely encourage them to apply with us (or any other studio) if they want to work in the games industry.

[MEGA] Conquest 7

Comment
Blaise25

Just wondering if we are going to be reimbursed tickets/crystals we spent on the event…



Crystals spent on energy and anything spent on consumables will be returned.

Hotfix: 08/30/2021

Post
Hi Holotable Heroes,

Today's update removes the Conquest 7 event after several issues were identified. Doing so will allow us to fix the issues and deliver a smoother Conquest experience in the near future. For more information, see the related forum post here.

Please note, crystals spent on energy and anything spent on consumables will be returned.

See below for a list of other known issues.

KNOWN ISSUES

[*] EVENT - Several data discs that have un-resistible effects that are missing the un-resistible tag in gamedata
[*] EVENT - The "Bring Balance" feat i... Read more

Conquest 7 Known Issues and Reschedule

Post
Hi Holotable Heroes,

We are aware of several issues affecting Conquest 7. While the team is investigating and addressing these issues, we will be canceling this event and rescheduling as soon as possible.

We appreciate your patience as we work on these fixes. Thank you for understanding.

List of Known Issues:
  • Several data discs that have un-resistible effects that are missing the un-resistible tag
  • The "Bring Balance" feat isn't correctly counting all battles
  • Hard nodes only award 10 Conquest Credits instead of 20 Conquest Credits
  • Razor Crest was missing from Conquest Shipments and was list on the Wandering Scavenger for Crystals instead
  • Some Feats are not tracking completions properly

... Read more

[MEGA] Conquest 7

Comment
Calbion

CG_Doja_Fett_MINI

TVF

I'm not sure "several" covers it lol.



"Various" felt too vague and "cornucopia" seems too festive.



I get the attempt at humour to mitigate some of the tension but this is an infuriating flippant response to the player community.



It was a response to TVF's post. The issue itself is being taken very seriously by everyone in the studio, including me.

If you don't like how I choose to interact with the community, feel free to let EA know.

[MEGA] Conquest 7

Comment
TVF

I'm not sure "several" covers it lol.



"Various" felt too vague and "cornucopia" seems too festive.

Conquest 7 Issues

Post
Hi Holotable Heroes,

We are aware of several issues pertaining to Conquest 7 and are investigating. We will provide more details as soon as possible.

We apologize for any inconvenience.

Geonosis Territory Battle Phase 2 Fleet Issue Update

Post
Hi Holotable Heroes,

The recently concluded Geonosis Territory Battle had an issue that resulted in some players not being able to attempt a fleet battle during Phase 2.

Players in guilds that were able to make it to Phase 2 of the Dark Side Geonosis Territory Battle, and did not earn 3-stars in the Fleet section, will be granted the following:
  • 400 GET1
  • 500 GET2
  • 500 crystals

The above represents the maximum approximate difference between rewards that could’ve be... Read more



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