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Star Wars: The Old Republic

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11 Feb

Launcher is not working since update around noon today

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

Follow up question specifically for players who were in a working state before the update was rolled out and is now experiencing issues with the launcher.

Did the game crash while you were on the most recent phase of PTS? Even if you were able to get past the launcher, were you able to play on PTS?

Another reminder to please keep your posts related to giving us the info we are requesting.

Thank you

Will we need to get 100k conquest during last week of 6.x for the 1st week of 7?

Post
    JackieKo on Forums - Thread - Direct
Hi all,

Bumping the below notes as reminders for Conquest.

Items that will be removed at 7.0

Post
    JackieKo on Forums - Thread - Direct
Hi all,

Clarifying some info and answering a couple questions that came in from the thread.

Tacticals listed are being removed because their effects moved into Class Ability Packages, are not working as intended, or encouraged negative gameplay such as Go to Sleep and Fanged God Form respectively. Because Class Abilities will be receiving the effects of the Tacticals being removed, new Tacticals will not be added.

Crystal of Nightmare Fury is being removed because players have the ability to become stronger in 7.0 more than they have been able to in previous updates.

The Spoils of War achievements requiring Tacticals that will be removed have been adjusted to no longer require said Tacticals.

The schematics that would be needed to craft Tacticals will not be able to be purchased from Kai Zykken.

... Read more

Still have Saboteur bug with Relentless Ambitions despite today's patch.

Post
Hi folks,

An update regarding this bug has been posted in the following thread: Relentless Ambitions STILL bugged for saboteurs.

Quote: Originally Posted by JackieKo Hi all,

A fix will be implemented in 7.0, but please read the below carefully.

This intended player experience path will only apply to new characters not existing ones.

Players that are past the previous quest will still see the briefing scene. Though this does not match up with the choice that was made, these characters'... Read more

Relentless Ambitions STILL bugged for saboteurs

Post
    JackieKo on Forums - Thread - Direct
Hi all,

A fix will be implemented in 7.0, but please read the below carefully.

This intended player experience path will only apply to new characters not existing ones.

Players that are past the previous quest will still see the briefing scene. Though this does not match up with the choice that was made, these characters' stories will not be impacted, so they can continue on their journey.

10 Feb

Items that will be removed at 7.0

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

In order to help players prepare for Legacy of the Sith, we wanted to let you know about what will be happening to items that will be removed at the launch of 7.0. This serves as a general clean up of items that were tied to Renown, Social Points, and 6.0 gearing. The following items will be converted into credits upon the player logging in after 7.0 maintenance. All the items listed below will be converted to 100 credits unless otherwise noted.

As mentioned previously, if you want to keep the contents of your Renown Caches, please open them before 7.0 launches. Otherwise, they will be converted into 100 credits.

Tacticals:
  • Second Contract
  • Energized Blade
  • Powerlode
  • Slow Mercy
  • Missile Backblast
  • Rocket Fuel Vapors
  • Thermonuclear Fusion
  • Magnetized Shrapnel
  • Grievous Wounds
  • Higher Focus
  • Frenzied Power
  • Go to Sleep, Go to Sleep...
Read more

09 Feb

Launcher is not working since update around noon today

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We are still troubleshooting this issue. The team has asked if DxDiag and/or crash dump files could be provided if possible.
  1. Press the [Windows] Key + [R] at the same time.
  2. Type in ‘DxDiag’ and press ‘OK’.
    • After this step, you may see DirectX Diagnostic Tool "Do you want to check if your drivers are digitally signed? To check your drivers, Windows might connect to the Internet, but doesn't send personal information about your computer." You will be prompted to select Yes or No. Selecting either should not matter for this case.
  3. This will open the DirectX Diagnostic Tool box.
    • Please wait for the progress bar to finish before moving to step 4
  4. At the bottom of the box is a ‘Save All information’ button. Press it.
  5. This will open a ‘Save As’ box. Please ensure the text file is named ‘DxDiag’.
  6. Save this to your desktop.
  7. Open the saved file, hit Ctrl+A (select a...
Read more

Launcher is not working since update around noon today

Post
    JackieKo on Forums - Thread - Direct
Hi all,

We're still investigating this issue and appreciate the details of the reports coming in. If you are experiencing this issue, please also offer additional details such as specs as that will greatly help us investigate.

Thanks!

08 Feb

Launcher is not working since update around noon today

Post
    JackieKo on Forums - Thread - Direct
Hi everyone,

We're looking into this issue. To keep reports as consolidated as possible, I've merged threads and encourage everyone who is experiencing the issue to report their status in this one. I'll check back in here once I have an update.

Jackie

Alder Lake Issue Fix

Post
EDIT made on 2/14/22

We received reports of players experiencing issues with Ryzen processors after the initial fix went out. The below Launcher Repair link has been updated to fix the issues players were experiencing with Alder Lake and Ryzen. Please follow the steps as they are listed.

Thank you for patience as we investigated the reports that came in and tested the fix for it.

Original message

Hi folks,

A fix has been deployed for the Alder Lake issue that has been preventing certain players from launching the game. Players with a 12th generation Intel CPU (ex: i7-12700K Processor “Alder Lake”) have been impacted by this issue.

For players already on Alder Lake, they will need to download and run the Launcher Repair Utility tool. Note: This will not require a reinstall of the entire game. W... Read more

07 Feb

Broken Harvesting Nodes

Post
Hi Mithros,

The bug on the harvesting nodes is a known issue, you can find it here in the 6.3.2 known issues list.

As mentioned in this post our team is aiming to fix this bug with our next patch. I'll update you in the main thread if there is any change: ... Read more

06 Feb


05 Feb




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