Original Post — Direct link


Hi the game play is completely destroyed by cheating, footprint there are players that shoot through walls, have immortal armor and do pure dps damage with 5 armor builds...

over 1 year ago - Ubi-Cintre - Direct link

Hiya @spaccamudande, thanks for contacting us.

I'm sorry to hear that you have encountered such behaviour in game.
We do our best to ensure that you're having a positive experience.

If you'd like, you can contact us through one of our private channels to report any player that you've encountered.
All we need is a video, the username and the type of behavior encountered.
This will allow our teams to forward all the info for investigation.

They're available on Twitter, Facebook and our Support website and will happily help you with your issue.

over 1 year ago - Ubi-MrM - Direct link

@spaccamudande @Traumahawk Hi !

I've taken note of your messages on the Issue.

As @Traumahawk mentioned, the invisibility Issue fix is part of Title Update 16.3, and you can check the changelog here.

Don't hesitate to reach out to us again if you have questions, or for any other Issue !

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @SOCNightStalker, it looks like @WarHeroI had me covered on how to get your video sent up! If you need any additional instructions let me know.

As for the separate exploit you are reporting, @WarHeroI, can you let me know what the support case number was on the ticket you used to report it? I checked your account history and could not find any open or closed tickets.

over 1 year ago - Ubi-SleepyGoat - Direct link

Thank you for confirming that for me @WarHeroI

Would you be able to share that link with me here? I may need to edit your post afterwards to remove it, but it should help me find our report on the issue and check in on any announcements or info from the Team there!

over 1 year ago - Ubi-TheBerry - Direct link

Hey @spaccamudande,

Thanks for this report however I've had to remove the link as per our Forum Rules on naming / shaming players.

We have sufficient reporting facilities available in-game.

If you're unable to report someone in-game, please send any evidence to us privately via a ticket.

Thank you!

over 1 year ago - Ubi-TheBerry - Direct link

Thank you for your comments @spaccamudande, however this is simply not the case.

As above - we have processes in place to sanction those found to be in breach of the Code of Conduct.

Regardless of conduct, all players are entitled to the same level of discretion and privacy - as such, public naming and shaming is not accepted.

We kindly ask that you send any reports to us via the appropriate channels.

over 1 year ago - Ubi-Thrupney - Direct link

Hey @spaccamudande 🙂

We have teams who keep an eye on most social media channels, including YouTube, so I'm confident we've got a good oversight of these videos already. I appreciate your concern over these videos! We're not able to have the videos themselves posted here on Discussions, so please don't point any specific ones out to us here, but I nonetheless really appreciate you highlighting this to us!