Original Post — Direct link

NPC from The Anchoress Mystery wont move!!!! FIX THIS UBISOFTTT

almost 4 years ago - Ubi-Wan - Direct link

@dect420 Hello there. Sorry to hear you're running into trouble with this event. So we may take a closer look, can you please provide us with a video showing the issue occurring? It'd be greatly beneficial to the team if we could visually see this issue occurring!

almost 4 years ago - Ubi-Wan - Direct link

@dect420 Hello there. Sorry to hear you're running into trouble with this event. So we may take a closer look, can you please provide us with a video showing the issue occurring? It'd be greatly beneficial to the team if we could visually see this issue occurring!

almost 4 years ago - Ubi-Woofer - Direct link

Hey there @Dect420!

In terms of the actual posting of the video, I would encourage you to upload it to a hosting site such as YouTube, and then share the link here on the forums. It's easy for us to then forward that link to any relevant teams who may need to view the video as part of the investigation for your issue.

That said, not knowing the issue you are having, I cannot accurately advise the best place to post the link! I'd recommend checking the megathread list for your issue; if it isn't listed, perform a search to see if another player has reported the same issue before you. Posting on an existing relevant thread is much more helpful than creating a duplicate thread for the same issue, as it helps us keep all of the information and resources provided in one place.

Let me know if you need further assistance! 🙂

almost 4 years ago - Ubi-Woofer - Direct link

Hey there @Dect420!

In terms of the actual posting of the video, I would encourage you to upload it to a hosting site such as YouTube, and then share the link here on the forums. It's easy for us to then forward that link to any relevant teams who may need to view the video as part of the investigation for your issue.

That said, not knowing the issue you are having, I cannot accurately advise the best place to post the link! I'd recommend checking the megathread list for your issue; if it isn't listed, perform a search to see if another player has reported the same issue before you. Posting on an existing relevant thread is much more helpful than creating a duplicate thread for the same issue, as it helps us keep all of the information and resources provided in one place.

Let me know if you need further assistance! 🙂

almost 4 years ago - Ubi-Wan - Direct link

@dect420 Apologies for the late response here! You can feel free to place the video here in this thread! @axlslak23 - Our team would like some more information, as well as more examples of the issue at this time. It'd be greatly helpful if we can gather more video of the issue occurring to forward!

almost 4 years ago - Ubi-Wan - Direct link

@dect420 Apologies for the late response here! You can feel free to place the video here in this thread! @axlslak23 - Our team would like some more information, as well as more examples of the issue at this time. It'd be greatly helpful if we can gather more video of the issue occurring to forward!

over 3 years ago - UbiKoality - Direct link

@axlslak23 @Dect420 Hi there! I apologize for the inconvenience or frustration that this may have caused you. I would be glad to gather some additional information from you to get this reported! Have you tried reverting to a previous save to see if that helps correct this? Also, do you have level 2 in charisma?

over 3 years ago - UbiKoality - Direct link

@axlslak23 @Dect420 Hi there! I apologize for the inconvenience or frustration that this may have caused you. I would be glad to gather some additional information from you to get this reported! Have you tried reverting to a previous save to see if that helps correct this? Also, do you have level 2 in charisma?

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "The Anchoress," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there!

As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

If you encounter any further trouble with "The Anchoress," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

Thanks! 😊