[2022] Game Crashes on Xbox Series X

Hi @wanorios and welcome to the forum!

Sorry to hear about your issues with the game! Are you playing on a disc or digital version? Please also try the below steps:

• Make sure your Xbox system is fully updated.
• Try launching the game after disconnnecting the console from the internet.
• Set the console as your home console.

If you have any further questions, or require further assistance, let us know!

@wanorios Thank you for your reply and sorry to hear that the game is still crashing.

Does this happen for any other games?
Are you getting any error messages?
Is the console well ventilated and not overheating?

Thank you and we look forward to your reply.

@wanorios Thanks for answering those questions.

Do you have a physical or digital copy of the game? If physical, can you check the disc for any scratches?

Thanks for getting back to us wanorios.

The game was released for a previous console, but should now support 60FPS and 4K resolution on next-gen consoles.

As you have already tried our basic troubleshooting issue for this issue, can you please navigate to your XBSX 'General TV and display options' then try changing some of the following settings, one by one, to see if this can improve the performance of the game, or if the issue still occurs afterward, no matter the setting enabled >
 

• Make sure to use the 2.1 HDMI cable that came with the console if possible
• Try changing your Resolution to something other than 4K
• Disable HDR
• Disable Allow YCC 4:2:2
• Disable HDMI-CEC

If you can run through each one of these steps one by one, then test the game, it will help us identify any problems on next-gen.
  

Hey @wanorios,

Thank you for taking your time out to update us,

Hopefully Microsoft are able to resolve this issue for you.

If ever we can help in the future, just let us know as we are more than happy to help.

@wanorios Great to hear that it is running normally now.

If you need anything else please let us know.

Thank you.