[2021] Lost progress

@Coolki8709 

Got it, thanks!

That would be the reason why the progress was lost. When you unlink a platform account it will reset the progress on the account. I'm afraid we don't have a way to recover that progress if that's the case. 

Hey @StopAsianHatee, 

Did this happen after you unlinked your platform account from your EA Account? If so, you would need to relink it with the original EA Account to restore your progress. 

For more information check out the EA Help website. 

Hi @uwu_wersertf and welcome to the forums.

I'm sorry to hear that you are experiencing issues with For Honor and that you appear to have lost your progress.

To investigate this issue further could you please contact support on one of the following support channels:

Facebook
Twitter
Support Ticket or Live Chat

Hey @Thatchineseboi, 

Before this happened did you unlink your platform account from your EA Account? 

@Thatchineseboi, 

Got it, thanks!

When you have the chance I think it would be best to reach out to the EA Help team so they can take a look at your account. They may be able to see what might have happened to cause this. 

For more details on how you can set up a case with the team check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

Hello @SnazzyLetucce95

Sorry to hear that your character suddenly disappeared in The Division 2.

We've had similar reports from players and we're currently investigating the issue.

In the meantime, please provide the following information to help us investigate further more:

• Characters missing:
• Are any characters hardcore characters ? :
• Last time accessed:
• Estimated playtime:
• Character level:
• Estimate of XP:
• Darkzone level:
• Gear score:
• Male / Female:

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !