Original Post — Direct link

I’m running it on a PS5 with a 144hz msi monitor with amd freesync. It’s locked at 60hz and all my other PS5 games such as cod Cold War, Astro, spider man miles morales, borderlands 3 work great with no tearing. Are you going to fix this? Otherwise it’s running great aside from tearing

over 3 years ago - ubi-smash - Direct link

Hey Quit213, I am very sorry for the disappoint this has caused during your experience in Assassin's Creed: Valhalla. Please know that our team is currently investigating this issue on all platforms including PS5. In the meantime, we truly appreciate your patience and understanding.

over 3 years ago - ubi-smash - Direct link

Hey Quit213, I am very sorry for the disappoint this has caused during your experience in Assassin's Creed: Valhalla. Please know that our team is currently investigating this issue on all platforms including PS5. In the meantime, we truly appreciate your patience and understanding.

over 3 years ago - ubi-smash - Direct link

Hey Quit213, I am very sorry for the disappoint this has caused during your experience in Assassin's Creed: Valhalla. Please know that our team is currently investigating this issue on all platforms including PS5. In the meantime, we truly appreciate your patience and understanding.

almost 2 years ago - Ubi-Keo - Direct link

Hi Vikings!

The dedicated teams have provided us with the following update:

After thorough investigation from the development team, we will be unable to continue looking into potential solutions to instances of screen tearing or FPS drops. After ongoing improvements aimed to fully address this issue, it will not be possible to resolve this concern completely for all players.

Following this decision, we will now be marking this thread as "Resolved," as no further fixes are planned. I understand this may not be the update you were hoping for, and apologise for any impact this has had on your gameplay experience.

Please feel welcome to share your thoughts and feedback within this thread and we will forward these to dedicated teams.