Original Post — Direct link

This happened 15 mins ago. I suddenly can't open the map anymore. I don't think this is my controller / keyboard problem. UBISOFT PLEASE FIX THIS!

over 1 year ago - Ubi-TheBerry - Direct link

Hello @Kaedenya

Thank you for reaching out, sorry to hear you're unable to open the map.

It's key that we rule out any local causes first.

Could you please try restarting your game / PC and verifying the game's files and let us know if there's any change?

As well as confirm if this occurs when using a keyboard / mouse or a controller (please unplug your controller when testing the keyboard).

Let us know how you get on, thank you!

over 1 year ago - Ubi-TheBerry - Direct link

Hey @Kaedenya,

Thanks for the updates, sorry to see it's cropping up again.

Did you try verifying the game files as suggested too?

over 1 year ago - Ubi-Froggard - Direct link

Hey @Kaedenya

Verifying files can fix some issues and will download or repair any files that may be missing or damaged.

over 1 year ago - Ubi-Milky - Direct link

Hello AlpineBrisket, thanks for sharing your experience with this map issue. Hopefully, the original poster has been able to resolve this issue, as they have yet to reply. But please let us know if this happens to you again.

If you are ever able to capture a video of this showing what led up to the map issue occurring such as a lag spike beforehand, please let us know (Xbox Gamebar on WIndows can usually record the last 30 seconds of in-game footage if you enable this in its recording options)

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @vvvvsadfwerfwer

We are only able to provide support in English on these forums. If possible, please translate your post into English, and we can get back to you as soon as possible.

If you would like to seek support in your language, you have the option of opening a support ticket or sending us a direct message on our Support Twitter account.

over 1 year ago - Ubi-Froggard - Direct link

Hey @Kaedenya

Glad to hear it's resolved. Thanks for letting us know 🙂

I'm not familiar myself with the Xbox Gamebar settings but according to this it can do up to 30 min.

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @vvvvsadfwerfwer

This is not the correct place to discuss any issues or recommendations for the Public Test Server. We have a separate discussions forum specifically for the test server here.

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @vvvvsadfwerfwer

It is not possible to run a personal Division 2 server. You can only play the game online, and you need to maintain an internet connection for the entire duration of your playtime.

over 1 year ago - Ubi-Perseids - Direct link

@vvvvsadfwerfwer Hello! This is unlikely to be a feature that the team will implement, but you can always post your feedback about this over on the General Discussions. Our Community Managers and development teams keep a close eye on content posted by the community there, and they always appreciate the feedback. Thank you!