[2021] [Connectivity/Multiplayer]Problems starting "Track of the day" tracks

Originally Posted by smacktrick_
I have worked through every step the article page and nothing helped.

It's interesting though that sometimes the game works properly but sometimes either one of these issues happen:
* Unable to start any track of the winter campaign (no error, simply unable to click on a track)
* Unable to load trophies or leaderboard position (loading indicator keeps spinning endlessly)
* Unable to display track of the day medals (loading indicator spins for a while and then all track of the day tracks are displayed without any medals)
* Unable to start a track of the day map (medals are shown, click sound is played but the map doesn't start)

It's always either one or more of those issues. If I restart the game about 3-5 times I'm normally able to play the game.

The only issue that is 100% reproducable is:
* First try to connect to a live server always ends in the message "Cannot find the server", second or third try always work

Originally Posted by smacktrick_
It says due to Covid-19 support is limited to live chat.
And below that: live chat is currently unavailable, please select a different support method.