[2020] [Crash/Freeze]Game not loading ingame

Hey guys!

Thanks for reaching out and I am sorry to hear about the issue you ran into.

Would you be able to clarify what is the error message you receive after it stops loading or is it just 'Error loading the page'?

Hey guys,

Sorry to hear this.

Would it be possible to verify your files?

If the problem persists after this just let us know as we want to get to the bottom of this

Many thanks

Originally Posted by LubiAs1
hi,

after verifying the files ... i feel like it workes "better" than before. but the loading times are still as long as before

gonna play a bit more the next few days and see if it stays like that

No worries. Please keep us updated.

Hey there guys,

JT_421, welcome to the Forums. Do you happen to have the game installed via Epic instead of Ubisoft Connect? If so, please give these steps a try to verify your files.

If it still persists, can you please also provide a clip as this would be beneficial toward an investigation

LubiAs1, thank you for the clip! Just to be sure, can you also run through these connection steps.

While you noted your network is overall running without issue, these steps help ensure there's nothing that would otherwise prevent your network and the game itself communicating as well as they should.

Thanks guy!