[2020] COTD knocked out screen bug

Hello!

I'm sorry you faced these issues, we will make sure to look into them.

Are you perhaps able to provide videos presenting each issue. Neither of them appear to be known; and the visual representation would help us report it to our dev team.

Thank you!

Perfect, thank you very much.

The images are incredibly helpful, I will report these to our dev team.

Regarding issue number 2 - This may be something only the map designer can fix but I'm just speculating, we will see what happens

Hey there guys!

Globox999, sorry to see you're having trouble!

Are you seeing any particular error messages or codes when the game closes back to the Ubisoft Connect client?

Can you also please provide your system's specs as you noted suspecting your PC as playing a role in this, we can check if you're up to spec.

FluMMzz, can you also confirm your specs?

Thanks guys!

Originally Posted by FluMMzz
Hey,

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System Information
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Operating System: Windows 10 Education 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
BIOS: 1803 (type: UEFI)
Processor: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8112MB RAM
DirectX Version: DirectX 12
Miracast: Available, with HDCP

---------------
Display Devices
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Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B1)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Display Memory: 8128 MB
Dedicated Memory: 4072 MB
Shared Memory: 4056 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)


never did this before, is that all you need?

Also my ingame graphic settings are as low as possible, 1920x1080 Windowed borderless no vsync, GPU & CPU synchronization is 1 Frame (whatever that is). also reinstalling made no difference btw.

regards!

Hey there,

Thanks for those!

Your RAM and CPU are above requirements, however would it be possible to know the exact GPU model you're using?

The model noted in our minimum requirements it the AMD Radeon R9 270X, so it would be handy to know which model of the R9 200 series you're running.

Have you also attempted any further steps such as performing a clean boot or running a system file check?

Let us know how you get on!

Originally Posted by FluMMzz
Me again, unfortunately it is not fixed, now I tried it 5 times in a row and it didn't synchronize after joining an online server and I'm trapped in an map overview. This is strange.

Hey there,

Sorry to hear this, what you have described here is incredibly useful and makes me believe this may actually be a connectivity issue. For this reason would it be possible to try these steps?

Any trouble just let us know

Hi FluMMzz, thank you for trying the troubleshooting given so far.

I believe this may have something to do with the actual game files, with the information you have provided.

Your specs seem great and you said your connection is great, and as Ubi-ThaBerry asked you are not using any programs in the background such as these that may be affecting performance? -

Full Screen Game Overlays
VoIP and Chat services
RGB controllers
Overclocking Software
Hardware monitoring
Streaming software
Peer to Peer software
VPN

As long as you are not simultaneously running background software with the game, I would like you to try verifying your game files for me in case there are any missing or corrupt files after an update.

Here are some instructions on how to do this in Ubisoft Connect -
https://support.ubi.com/en-gb/faqs/0...Game-In-Uplay/

Please try this for your freezing issue and let us know what happens after testing the game?