Original Post — Direct link

Hello, so I have a visual bug where my skin on my screen is different than it actually is but I can't change it to anything the skin stays the same. In garage I tried reseting the skin but it is still the same. When I try to change the skin it stays the same so, any advice?

almost 2 years ago - Ubi-Keo - Direct link

Hi @ArnasasLT apologies for the late response.

I'm also sorry to hear that you are unable to change the skin on your car.

If you are still experiencing this could you please provide a video that demonstrates this issue.

I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.ย 

almost 2 years ago - Ubi-TheBerry - Direct link

And apologies for our delay too @ArnasasLT !

Thanks for getting back to us with this video though, I've gone ahead and passed this onto the team as we do have an investigation into this issue open already.

When more details are available, we'll let you know here.

Thank you!

over 1 year ago - Ubi-Ikigai - Direct link

Hello @ArnasasLT, thank you for contacting us back!

I'm afraid we have no new information about this issue, but you can keep an eye on our Socials channel for any updates (Twitter and Facebook).

For any other issues, please don't hesitate to contact us again.

over 1 year ago - Ubi-Verse - Direct link

@ArnasasLT Hi there ๐Ÿ˜Š

I am sorry about that! Since the investigation is still ongoing, we have no news to share at this time. We will let you know once we have an update!