Twitch

Twitch Dev Tracker




12 Oct

Comment

Originally posted by Additional_Invite426

This is happening to me as well. Some streams completely freeze as soon as I try to type in chat or use emotes. Not all however, and not the same streams every time. I am not multitasking at the time. I have tried killing the app, restarting my phone, deleting and reinstalling the app. I just did the most recent update today and was hoping that would fix the issue. It did not. In fact, it was only happening for 1 streamer before, and now it's multiple. I have an iPhone 14 running on IOS 17.0.3

Thanks a lot for the info. Could you confirm which app version you're on so I can pass that data to the engineering team?


30 Sep

Comment

Originally posted by Platinum_Analogy

Still happening on my end daily. Very infuriating. Trying to just navigate the app and it freezes while steam is still playing. Complete frustration. Such a major inconvenience especially when I am PAYING for subscriptions yet it always continues to freeze.

Could you provide some additional info? What OS and App version are you running? Does it happen when you multitask outside of the app or when you are browsing different channels? Does it happen if you stay in the same channel?


18 Sep

Comment

Originally posted by Jake0369

Still broken on my end I’m on 16.2 with a iPhone 12 Pro Max

Does this happen when following the steps described by the OP or is the app crashing under different conditions?


11 Sep

Comment

Twitch staff here. Thanks for reporting this. We'll be releasing a fix shortly!


25 Aug

Comment

Originally posted by RickchurianMortydate

any update on the same? seems like the feature still hasn’t come back. Have 20s delay and the app is basically unusable.

Version 15.9.2 of the app has been released and it should re-enable the low latency player. Please let me know if you are still experiencing issues after updating.


24 Aug

Comment

Hi, Twitch staff here. We had to temporarily remove the low latency player yesterday as it was causing the app to freeze under certain conditions. We'll be releasing a patch today that should fix the issue.


23 Aug

Comment

Originally posted by c_freman

We've been able to reproduce the issue now and are working on a fix.

We have mitigated impact and will soon be rolling out a new version that should fully address the issue.

Comment

Originally posted by c_freman

Hi, Twitch staff here. Could you confirm if you are in the 15.9 version of the app? That's the latest, released yesterday.

Are you multitasking when this happen? For example, does it crash when switching into a different app or are you interacting with it?

Do you happen to have a video of the crash?

Thanks!

We've been able to reproduce the issue now and are working on a fix.

Comment

Hi, Twitch staff here. Could you confirm if you are in the 15.9 version of the app? That's the latest, released yesterday.

Are you multitasking when this happen? For example, does it crash when switching into a different app or are you interacting with it?

Do you happen to have a video of the crash?

Thanks!


02 Aug

Comment

Originally posted by endianess

Hi. I experience the same flicker when using the Twitch app on my Android TV.

I have different Android TVs/Chromecasts and have the same issue on all of them.

When watching a stream every few seconds it flickers. The screen goes black for a few milliseconds. It doesn't happen during adverts only streams.

Reducing the source resolution makes it flicker less. But then it's blurry.

Casting the same stream doesn't have the issue at all. It's only when viewing the stream directly through the app. I have also noticed it happens if using a Web Browser and the twitch web site on my Android TV rather than using the Twitch app. Only casting doesn't cause it.

Thanks, I'll relay to the team.

Comment

Originally posted by Mcbotbyl

Sad face. Thanks for the reply.

Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Comment

Originally posted by c_freman

Hi, Twitch staff here. This is a known issue and we're investigating possible causes.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Comment

Originally posted by c_freman

Hi, Twitch staff here. This is a known issue and we're investigating possible causes.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Comment

Originally posted by Mcbotbyl

Is it expected to be fixed today or no timeline?

We're actively working on it but no timeline yet.

Comment

Originally posted by Informal-Sandwich686

Then how come yesterday, for the first time ever, an ad showed while streaming on chromecast? Soon after that “historical moment” this issue happened.

I don't have an answer for that, but I can confirm this is unrelated to ads.

Comment

Originally posted by __SparrowHawk

This is a little off topic, but another Chromecast bug has existed for years on the twitch app, and maybe you can make people aware. When you cast a vod to Chromecast at source quality, it will simply stop after a few minutes.

See for example: https://twitch.uservoice.com/forums/310225-twitch-applications-tv-apps/suggestions/41322055-chromecast-vods-freeze-at-1080p

https://www.reddit.com/r/Chromecast/comments/bq6rkz/impossible_to_cast_twitch_vod_to_chromecast_ultra/

Thanks, I'll share with the team.

Comment

Originally posted by Informal-Sandwich686

I bet it’s the new ads feature…

No, it's an infrastructure issue. Not related to any product changes.

Comment

Originally posted by Kougeru

while you're at it, can you fix the flicker that people have been complaining about for months on this same app? Literally gonna give someone a seizure.

Could you expand on that? Is that flicker happening during Chromecasting?

Comment

Hi, Twitch staff here. This is a known issue and we're investigating possible causes.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.

Comment

Hi, Twitch staff here. This is a known issue and we're investigating possible causes.

Update: Fixes are propagating and we hope that all clients are fixed by 2:30pm PT.