Am1t8

Am1t8



05 Feb

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by Blackout28

This might not be in your realm of knowledge, but has there been any discussion at all about just building a new client?

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by [deleted]

[deleted]

We posted our latest this AM, the link is in the post.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by PraiseTheStun

How do you deal with the constant complaining that you read in forums (ignoring whether you think they're justified or not)?

I do look at every client related post when they are posted, and I respond when I feel like a have a good answer to the concern, and I am extremely data-driven. For Example, we have data from our survey results and show a positive trend from people being very upset with the client towards the more neutral/positive side. I want to share more of these findings with players when I can. Does this mean we are done? hell no, if you see in our latest post, we need to do many things to upgrade chromium, which will provide big player benefits, and fixing JS errors, continuing to reduce memory leaks, etc.

I deal with the constant complaining by looking at the data we have, and it provides me comfort knowing we are making the client better for our players globally, and if this trend reverses, I will be the first to tell you.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by AetherialSpace

Is there a world where we will be able to

  • Select our Level borders?
  • Have status' not have the "<--->" anymore?
  • Have Collection/Champion icons be small again so we can view more than 10 champs at once?

Aside from bugfixes, I feel like there were a LOT of reverse QOL changes that worsen QOL instead of improving it.

I do appreciate and notice bugfixes (even if it's still a long way to go) but tons of these other changes seem like just "change for the sake of change".

We really do appreciate and read this type of feedback, and our devs talk about these types of changes all the time.

Our specific team is focused on improving the overall client performance and reliability, while feature teams across League of Legends maintain many of the features you ask about. While I can't speak specifically to the features you ask about, we can ask our colleagues on the teams that own these experiences to see if they are got any plans to adjust and/or update

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by IntendedRepercussion

these replies are actually genius or just accidental and ironically genius

lol ;)

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by LordButtlet

Hi Riot, do you guys know that ranked season 2021 has begun?

Season start notifications as well as several of the popup modals that are shown when a player first logs in are implemented using the same system.

While we have made improvements over the past year to the system (with our data, after we implemented multiple fixes we have seen a dramatic drop in this issue), We know that there are still problems where the local settings file resets on players' machines.

This is especially true when multiple accounts share the same PC. We have work on our backlog to holistically address how we save player preferences and persist the state of what they have seen or not seen, and hope to have more details later

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by LordButtlet

Hi Riot, do you guys know that ranked season 2021 has begun?

Season start notifications as well as several of the popup modals that are shown when a player first logs in are implemented using the same system.

While we have made improvements over the past year to the system (with our data, after we implemented multiple fixes we have seen a dramatic drop in this issue), We know that there are still problems where the local settings file resets on players' machines.

This is especially true when multiple accounts share the same PC. We have work on our backlog to holistically address how we save player preferences and persist the state of what they have seen or not seen, and hope to have more details later

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by LordButtlet

Hi Riot, do you guys know that ranked season 2021 has begun?

Season start notifications as well as several of the popup modals that are shown when a player first logs in are implemented using the same system.

While we have made improvements over the past year to the system (with our data, after we implemented multiple fixes we have seen a dramatic drop in this issue), We know that there are still problems where the local settings file resets on players' machines.

This is especially true when multiple accounts share the same PC. We have work on our backlog to holistically address how we save player preferences and persist the state of what they have seen or not seen, and hope to have more details later.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by IncProxy

Is there any new feature planned for the client that you can talk about?

Hello, I just poked the team working on this;

re: account transfers - They have uncovered more problems are originally anticipated, but the good news is that they are actively working on it and should be available soon. The bad news is I don't have an exact date to share.

I would love to be in a position where we are doing new features or enhancements. The team's mission is to make the client more performant and reliable, and we are not there yet. We have made really good progress, but we have a good amount of work to do until we can say we are happy and met our mission.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by givanse

I would like to know too.

u/Am1t8 when? #RitoPlease

These are all good feature requests to enhance the collections tab. Unfortunately, the team's primary mission is to make the client more performant and reliable. We are not there yet, but as we move closer, we can look to introduce feature enhancements, we just can't commit to them until we are happy with our client improvements.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by Moonwalking_Eren

  • Why does the client work so well for me while others say they encounter bugs continously?
  • Which is your favorite programming language?
  • Which is your favorite esports team?
  • When will Riot IDs replace Summoner Names?

Hey! This is an answer from one of our engineers, not me :)

  • This is an interesting question, and one possible explanation is that differences in network conditions, regional services, and the state of a player's account can all play a part in bugs that show themselves in the client. In the best case, the client has a way to handle a downstream issue and degrade the experience gracefully,  but there are also times where the edge case isn't covered, which is something we continuously look for to patch.
  • For work? JavaScript. For fun? Rust is pretty cool.
  • Cloud9 has always been a favorite of mine
  • I don' think there is a date set for this, or whether the LoL dev team has finalized the plan around any sort of transition. Stay tuned. If or when this happens we will communicate it broadly.
Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by Musical_Mayonnaise

When will account transfer be available again? Also, any plans for voice chat?

The question - Why should we be forced to re-evaluate our opinion on the rune edits.. not once, but two times ["Save > Yes/No"] instead of it being auto-saved immediately after the edit?

The player that is opening Rune pages is doing so with intent to edit or just check the current selection. It should be logical that the game auto-save any edits done while the runes are open since your sole purpose of opening it was probably to "edit" the selection. This would also allow us to easily switch between different pages without being forced to save previous edits.

Hello, I just poked the team working on this;

re: account transfers - They have uncovered more problems are originally anticipated, but the good news is that they are actively working on it and should be available soon. The bad news is I don't have an exact date to share.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by Eruptflail

Is there a reason why you all are looking to fix the client rather than completely remake it or integrate it within the game itself?

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by TellMeGetOffReddit

My question is, what's your goal with this AMA? Are you looking for feedback? Looking to shoot the shit? Is this a "for fun" thing or is there an actual goal behind this.

I guess I'm asking, what kinda questions are you guys looking for? For fun questions? Or serious detailed questions.

anything you desire!

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by Meijis_Wife

How do you deal with the toxicity regarding the client? Does your team feel the pressure of all those years of broken promises? The client has been a meme for a long time within the community. I'm pretty sure you're aware of that, but does it make the job harder?

Good question, I am fairly new to the team, it will be one year In May!

One thing I wanted to do when I started on this team, I wanted to get a survey out globally to get a measure of sentiment around the client (you may have gotten it). This gave me a good idea of what we should work on in the second half of the year, which was champ select and End Of Game, since players reported issues with those two the most. As we implemented fixes over the past 5 months, we have seen really good trends in these survey results.

For example, the % of players who are very/somewhat dissatisfied with the client when we launched the survey was 50% in Brazil, North America, and South Korea. We are now trending towards below 40% for those three regions combined, which is a really positive trend, but we still need to do more to continue to move in the neutral/positive direction

We have also made good trends in month-over-month sentiment, with more people saying the client has i...

Read more
Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by molenzwiebel

Just saw that you guys are deprecating/removing chip in favor of Ember for the social plugin. Have you guys considered using something like Vue or React (keystone uses react anyway) at all? I understand that stuff like the ember data binding is already battle tested for the LCU, but given the relative size/impact of the social plugin and your issues with (admittedly a lot of) ember apps in the past I'm curious if you considered a different framework.

A goal of the LCT is to reduce the number of libraries and frameworks that are all accomplishing the same goal. The current state of the client is that the majority of the UI is written in Ember, so it is a natural choice, rather than picking something new and continuing to have two different UI libs/paradigms

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by OnlyAnEssenceThief

Quick question: What version of Chromium is the team planning on upgrading the client to?

We are going to kick off this discussion soon! version yet to be determined, we would love to be at the latest! once we move to the upgraded version, we are going to ensure we have proper cadence to update way more frequently, so we aren't stuck with a version over a year old.

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by kakaleyte

Hi,

If i don't run the client with high performance nvidia processor, League of Legends and Windows crashes while i am in-game, screen goes to black and nothing works. It's like this for years. Are you aware of the problem?

Are you referring to an in-game crash it seems?

I do like your point on GPUs though, we plan to do a chromium upgrade this year, and we are working on tech tasks to get us ready.

The player benefits can be huge, as with every chromium (the front end of the client) release, they perform a full regression test of GPU/CPUs combinations, so as they encounter issues, it will be resolved with their releases. We also have a lot of client crashes that will hopefully be eliminated when we perform this upgrade. The last upgrade of chromium we did was Nov of 2019, so this is long due and the player benefits will be highlighted in our next post, we are looking at faster animations, potentially higher fps (less sluggishness), reduced crashes

Comment
    /u/Am1t8 on Reddit - Thread - Direct

Originally posted by ifBlueIAm

Hi, whats the deal with "skip waiting for stats"?

Good question, LCT made the fixes on the front end last year for EOG (End Of Game), with the reconnect button showing when it is not supposed to & it freezing due to a sync issue with another service.

As we continued our investigation early this year, yes , there is a problem with players seeing skip waiting for stats, and the service is sluggish and not sending stats over to the client in a proper amount of time, this leading to the button not even working. We have started our investigation and could have some potential fixes to help with this, and LCT is coordinating with other teams on the services side to see how we can improve EOG long term

Post
    /u/Am1t8 on Reddit - Thread - Direct

I am the product manager on the League Client Team here at Riot, and along with my team, would love to answer any questions that revolve around the client! I suggest you take a look at our latest blog post launched earlier this AM PST (and previous dev posts linked there), since it may answer your question. We will make our best effort to try and answer as many questions as we can!

Edit -- HI all, thank you for the questions, we will be stepping away for now and getting back to work, but I, along with the team will continue to respond to questions over the rest of the day when we can (we got a lot). Thank you all for the ...

Read more External link →