Am1t8

Hi,

End Of Game, to be honest, is not optimal right now, and we are seeing a spike in some of the metrics we are tracking. This has been the case for a while now, and we are going to continue investigating.

We have multiple folks, from both league client team and others actively working on resolving these issues, and we are going to continue to get EOG in better shape over the next couple months.

Thanks,

Appreciate the comment.

We work with an advisory team internally that publishes this survey and it's an 'always-on' survey, meaning a random sample size throughout the week gets an opportunity to take the survey, this allows us to correlate our fixes after every patch to the results in this survey. We track with a four-week rolling average and have confirmed that the positive changes we make do influence the sentiment while outages (that may not even be related to the client) hurt sentiment.

and again, we have a number of data points that show the client has gotten better since last year, and we will continue improving it for our playersthanks

We are 16 versions behind CEF, there will be good performance and reliability gains with this upgrade. A lot of the crashes that we get in clients today we are hypothesizing (based on the crash data) are related to outdated CEF version, so we expect crashes to drop after we upgrade.

on architecture, yes, we need to continue to work on reducing plugins, right now, we want to deliver more player value, but we need to get to our final architecture state also

Appreciate the feedback.

I mentioned this in some other posts but we have put fixes in EOG late last year and into this year, and it did resolve some key pains in End OF Game (EOG) (improved time to get to post game + fixes in reconnect bug showing up incorrectly), but clearly, it was not enough and there is a larger issue with EOG. EOG is compromised of not just the client, but the game engine plus services.

We are doing a deep dive this quarter to determine where the performance bottlenecks are in EOG, and will work with other teams to resolve them.

As far as the client getting worse, this is not true. Although reddit is important for us to see region-based trends and address issues that multiple people report, it is not a true measure of success for the work our team is doing, on a global scale

We use a survey (you may have got it), that is run in Brazil, South Korea, North America, Vietnam, and China.

We launch...

Our goal is to have a plan defined to do more frequent updates, we should not be this many versions behind, we just had to spend this past quarter upgrade our components so we can unblock the upgrade and get to the latest version of CEF.

I have heard this from many players, we know discord also uses a CEF (or chromium), we are seeing if our upgrade to CEF 90 will help fix this issue.

Transfers were re-enabled this past Friday

We are aware, and plan on changing the entire verbiage around this, to reflect a more accurate representation of this option

well said, but we acknowledge EOG is the most common complaint from players and we still want to see what we can do to make it better for as many players across the board

Thanks for the feedback!

We did do a number of things for EOG (End Of Game) second half of last year, and also some fixes early this year (see previous dev posts). Although it did fix some key issues, it is still not enough since EOG is still the most common complaint we see from players.

EOG involves multiple services and interacts with things outside the client (game engine, services, client foundation), and we have also heard from players weird bugs being reported when using discord (also on chromium) with the client. All these random things, plus a player's hardware, can result in strange behavior for some in EOG.

We are launching our next comms post next Friday, but a little preview is that we are going to initiate another investigation in EOG, map everything out, and figure out where we can continue to make improvements, and this will likely require other teams outside of client to make changes too.

Thanks

It will be fixed in the patch being released today/tomorrow

This will be fixed in the patch releasing next week

This will be fixed in 11.8, the next patch

Hey There, thanks for the feedback, I addressed this in an earlier post;

https://www.reddit.com/r/leagueoflegends/comments/m3kkmu/client_clarity_and_state_of_the_game_lol_pls/gqppkye?utm_source=share&utm_medium=web2x&context=3

I posted a comment regarding this here

Thanks for the comment,

Our EOG (End Of Game) flow has many services involved, and interactions between the game engine, client, and our client foundation.

We looked at addressing one fix in the client foundation and was expecting the stats service to reset properly after each game, so it doesn't freeze after subsequent games. We made the change and it did resolve the issue.

Looking at our data, it helped a number of players who are willing to wait a good amount of time 'waiting for stats', but we know we still have a lot of work to do with EOG. (e.g. the max amount of time players were willing to wait to get back into the client dropped by about 40 seconds for 99th percentile of players)

According to the current client sentiment survey we run, it's by far the problem most players are experiencing --> finishing a game, and getting back into their client for the next one.

We will continue to investigate the entire EOG flow and see where we can...

We put in a fix for 11.6, let me know if it resolves for you!

Hey, We have another team looking into this now and will have fixes being released soon.

Thanks

Hey, There is a team that owns this and they are actively working on fixes that will go out soon

Thanks

We use prioritization when making decisions, fixing client startup time was a big pain for players across the globe, as was end of game , and champ select. We focused on improving bigger player pains vs. smaller things that dont effect the game loop. Our blog posts are also very transparent, if you take a look, you can see we have reduced a large number of memory leaks directly impacting players with a reduction in client crashes due to out of memory failures. Now we are working towards upgrade our chromium version which will continue to reduce crash rates, and provide a better client experience.

thanks