So in the meanwhile what are we supposed to do? Can we just delete the files inside the temp folder? Also, my friends do not have this issue, is there a workaround? And finally, is it "dangerous"?
This is not dangerous, you can delete the files. This issue will be resolved with the new patch going out today/tomorrow, depending on where you live
The appropriate team is fixing this and the large files will not be produced with the new patch coming out today/tomorrow, depending on where you live.
Any word on a fix? Or we won’t be receiving anything until next patch?
Hi,
Yes, this will be fixed in 10.23, the next patch!
Does that 1.6 MB leak fix apply to every time someone opens the ward skin/summoner spell/whatever was causing it?
If so it's a pretty big fix long-term for people who (I have no idea why they think this is a good idea but they do it anyway) leave the client open overnight, or for multiple hours. Definitely appreciate the fixes being applied here. I don't know how many times I see someone complain about their client running poorly and when I ask how long they've had it open they say "I constantly leave it open for 3 days at a time" or something.
if you set both wards and spells, yes, every time. And we have ran our tool to capture a lot of these leaks. for example, every time you visit match history, there is a leak. So with the fixes we are putting in in the next couple patches, we expect those leaks to stop, which would reduce the memory footprint game after game
I feel like every time one of these posts come up, they're so hand wavy. Even the sparse data that they show isn't helping their case that progress is being made. Like, wow, saving 1.6 mb of memory leakage from wards in champ select is not worth even mentioning when they say in the same paragraph that there's over 100 mb of memory leakage just for using champ select.
With the first set of memory fixes, yes they were small, but we had to make sure everything else remained stable. We have a good number of additional memory improvements we are launching very soon, which should improve the reliability of Champ Select and the client, and it is larger than 1.6 MB overall :)
Any talk on addressing the massive .tmp files in players have been reporting in patch 10.21? Seems like a pretty significant issue
But I have definitely noticed their efforts in improving champ select. There was a few months where, idk if it was my internet or what, but I could randomly freeze on 0 seconds at any point in champ select for entire minutes, and if my pick was during that time it would force a dodge. I have t had that issue for at least a few patches now, so great work on their end fixing that.
Yes, that is an issue outside of the client.
I am getting updates from the team looking into that issue and it seems as though the game engine is crashing before getting back into the client successfully. I can assure you we have a team looking into it.
Thanks,
Jesus the amount of bandage fixes are astonishing.
Imagine removing experiences to make a CORE feature of the game (champ select) work better. What a complete waste of time and resources these updates are.
And what’s even more shocking is that without community persistence, the client would’ve only gotten worse. But guess what, it already is even with the legendary client team on the job; just shambles man.
Drop the ego, build from scratch 🤦🏽♂️
Your fault it got this point anyways, pure neglect and “if it ain’t THAT broke then why fix?” attitude.
Appreciate the feedback, we are not putting band-aid fixes
We posted the first couple of client cleanup posts to reflect the architecture work we are doing (reducing ember apps, plugins) in order to optimize code and deliver improvements. After listening to players, they do not necessarily care about us cleaning up the architecture (even though internally it's our goal), but would rather see how it would improve their experience using the client
So we put these comms posts in a position to clearly articulate what benefits players will see while cleaning up the architecture (e.g. reducing ember apps in champ select) to provide a more reliable experience.
We also wanted to be transparent, we promised players we are going to do a complete review of the UX/UI of Champ Select to see where we make performance and reliability gains. If we find a lot of players are using the features we listed, we will keep them, and also fix/optimize them
EndGame screen is a hassle to reach. Honor screen slows the cycle. Feels redundant and unneeded. Could be better implemented without loss of honors given. Favorites has some limited use, but its expectation has yet to be met.
We have heard a lot from our community regarding End of Game (EOG), we are working on improving three things;
1 - Time to get back into the client after finishing a game
2 - Fixes for EOG freezing completely
3 - Everything around the reconnect button after finishing a game
We have a team looking into this, it looks like the game is not closing out properly before heading back into the client.
This issue has been tracked to a service outage outside of the league client. the correct team has investigated the issue and reported it is resolved
Thanks
rip no fix for the client thinking I'm a new player every time I open the client.
Hey, our team has been working on trying to solve this issue for a while now, we have introduced a couple of fixes over the last few weeks, and it did resolve the issue for a good amount of players from reviewing our support tickets, but some have reported that the issue is still occurring. It did not make the patch notes, but we are deploying one more fix in this patch, to help try and alleviate the issue.
This has been a pretty complex one for us to solve, and we are putting in metrics to determine how widespread this issue is for our global player base. Hopefully, this new fix yields positive results
Thanks
hey, thanks for the feedback, I have messaged you directly.
We pushed out a change in 10.20 that should have alleviated this issue (I have confirmed with some players and internal folks it is fixed for them), this might be an edge case that we can look into!
Thanks
Is the chat location resetting every match ever going to get fixed?
Edit: Another ignored question about this issue. Nothing new there I guess.
Apologies, can you please direct message me with the specifics? I can have the team look into it.
Thanks
How many teams are there around the client (both launcher and game program)? 🤔
The League Client interacts with many other products and services within Riot (e.g. authentication through riot client). When a player or support ticket comes in reporting an issue with the client, after triage, 50% of the time a downstream product or service is the root cause of the issue, its just that it appears in the client so players assume that's the problem. The game-settings issue roots from multiple folks and teams making changes within that code that we do not own (for other projects in flight). I am working internally to determine a way we can quickly identify issues, identify owners, and solve them.
LEAGUE CLIENT: League client log files now adhere to a maximum file size
This is the biggest buff this patch
we love our league community, but want to make sure you have space on your PC for other games :)
Now hopefully this patch will stop resetting the client and making it think I have just opened it after a long time of not playing. It's getting annoying having summoners reset every time and having it pop up WELCOME TO SEASON 2020.
We have put in changes in 10.20 that should alleviate this issue for client settings. We are working with another team to address a bug with some in-game settings not saving properly.
Hey,
We have seen multiple reports of this from several players, and understand the pain :(
We are working with several teams internally to determine the issue and try get a fix in soon.
Thanks
"Players have long been asking for a snappier, more responsive champ select."
No. We want a champ select that doesn't cause dodges because of stupid bullshit spaghetti.
That's literally it.
Yes, the reliability of champ select is the most important thing, we do not want dodges due to client issues. We have data around dodge rates at a high level, but we are digging deeper to see if we can find the dodge rates due to client issues, and its tough!
either way, the work we plan on doing in champ select will help reduce client-related dodges, that's definitely a success measure for us
TY boys,really right now client look like way better than it was before you start to work at it, I understand how hard to work with someones code and really respect your job, Its actually amazing how you managed to make visible this improvements.
Just interesting, is it possible to make client like valorant one that is integrated in game with actual league?
Thank you! We as a team believe we can deliver improvements in champ select and end of game over the next couple months that will provide a lot of player value, and ultimately see the frustration around the client trend downwards. We have a lot of work coming up, but are up for the challenge
Cactopus, Am1t & A Huevo with the hot potato here. Good luck guys, its a spicy topic!
Thank you! Im the new guy on the team, I know I'm in for a challenge, but reallllly want to make the client better for all of you!
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