AndyB

AndyB



04 Aug

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on August 4, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 2 hours.


29 Jul

Comment
    AndyB on Forums - Thread - Direct

Hi there, sorry for the delay. Re-listing thread; the team reviewed this and thinks it’s alright. :slight_smile:


28 Jul

Comment
    AndyB on Forums - Thread - Direct

If you have any questions or concerns about your individual data, please send an email to [email protected]. Thank you.

Comment
    AndyB on Forums - Thread - Direct

The servers are back online!


27 Jul

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on July 28, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


24 Jul

Post
    AndyB on Forums - Thread - Direct

We’re back again! Thanks for your patience!

Post
    AndyB on Forums - Thread - Direct

'nother server downtime tomorrow, July 24 at 9:00 am EDT. 2 hour estimated duration. Thanks!


23 Jul

Comment
    AndyB on Forums - Thread - Direct

Servers are back online.

Comment
    AndyB on Forums - Thread - Direct

The servers are coming down for a restart/maintenance today at 1:00 PM EDT (30 minutes from this post). The downtime is estimated to last 2 hour.

Comment
    AndyB on Forums - Thread - Direct

The servers are back online.


22 Jul

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on July 23, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


21 Jul

Comment
    AndyB on Forums - Thread - Direct

If the underlying issue is indeed something the matter with old server merges then you’ll need to contact customer support at https://www.funcom.com/help. Make a ticket there and send me a direct message with the ticket number and we’ll see what we can do.

Comment
    AndyB on Forums - Thread - Direct

Replies should be sent to respective folks. Closing thread.


15 Jul

Comment
    AndyB on Forums - Thread - Direct

If you had Putrescent Rings removed during yesterday’s downtime, you should now have the rings returned to you as an item claim. Thanks for your patience!


14 Jul

Post
    AndyB on Forums - Thread - Direct

The servers are coming down for an update/hotfix today at 1:00 PM EDT.

Comment
    AndyB on Forums - Thread - Direct

The servers are back online.

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on July 14, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


10 Jul

Post
    AndyB on Forums - Thread - Direct

This is your last chance! The 19th Anniversary membership offer ends Monday, July 13 at approximately 9:00 AM EDT / 13:00 GMT. Thank you all for your support! :smiley:


09 Jul

Comment
    AndyB on Forums - Thread - Direct

The servers are back online!


08 Jul

Comment
    AndyB on Forums - Thread - Direct

The servers will come down for Restart on July 9, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.