AndyB

AndyB



21 Aug

Post
    AndyB on Forums - Thread - Direct

Hello,

If you have been attempting to use https://register.funcom.com/lostpassword/ to recover your account today and have not successfully received an email, please try again now. We have identified and resolved an issue affecting these recovery emails. We apologize for the temporary inconvenience and hope you may now recover your accounts as intended. Thank you for your patience!

Post
    AndyB on Forums - Thread - Direct

Hello,

If you have been attempting to use https://register.funcom.com/lostpassword/ to recover your account today and have not successfully received an email, please try again now. We have identified and resolved an issue affecting these recovery emails. We apologize for the temporary inconvenience and hope you may now recover your accounts as intended. Thank you for your patience!


20 Aug

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on August 21, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.

Comment
    AndyB on Forums - Thread - Direct

Should be back up again, sorry for the trouble. :confused:


19 Aug

Comment
    AndyB on Forums - Thread - Direct

Issue is now resolved. Thank you for the report!

Comment
    AndyB on Forums - Thread - Direct

This should now be fixed; thank you for your patience! We apologize for the inconvenience.


17 Aug

Comment
    AndyB on Forums - Thread - Direct

Should be fixed now as of this writing. Thanks for the alert!


07 Aug

Comment
    AndyB on Forums - Thread - Direct

We’re back online! Thank you for your patience!

Comment
    AndyB on Forums - Thread - Direct

We’re back online! Thank you all so much for your patience.

Comment
    AndyB on Forums - Thread - Direct

We’re back online! Thank you all so much for your patience.

Comment
    AndyB on Forums - Thread - Direct

Hello all, we are experiencing a server-side issue that will require a restart of the game servers in order to resolve. The servers will go down within the next hour and we estimate the servers will be down for approximately 2 hours. The current time here is ~5:50 PM Eastern Time USA.

Comment
    AndyB on Forums - Thread - Direct

Yep it’s down again. Looking into it. :frowning:

Comment
    AndyB on Forums - Thread - Direct

Hey again, as of ~3:30 PM EDT we’re aware of authentication and connectivity issues. Players may not be able to log in nor stay connected to the game at this time - we deeply apologize for today’s inconvenience and are working to resolve the issue ASAP. Thank you for your patience.

Comment
    AndyB on Forums - Thread - Direct

We’re investigating login issues once again.

Comment
    AndyB on Forums - Thread - Direct

Login and server issues should be resolved as of this writing. If issues persist please @ me. Thanks for your patience!

Comment
    AndyB on Forums - Thread - Direct

We’re looking into this now. We apologize for the inconvenience.

Comment
    AndyB on Forums - Thread - Direct

August 7, 2019

GENERAL

  • Beehive has now expired and can be used to gain Anima Shards.

DRESSING ROOM

  • Illuminati and Dragon players can equip the Warlock outfit.
Comment
    AndyB on Forums - Thread - Direct

Servers are back online!

Comment
    AndyB on Forums - Thread - Direct

Hey all, we’re performing a hotfix today - sorry for the short notice. This’ll let you eat your remaining beehives for anima shards n’ stuff. Servers are going down at 9:00 AM EDT / 13:00 UTC and the ETA is ~2 hours. Thank you!


31 Jul

Post
    AndyB on Forums - Thread - Direct

The servers are coming down for a restart tomorrow, August 1 at 9:00 AM EDT / 13:00 UTC. Downtime ETA is 1 hour; this is to bring the level cap on RK2019 up to 205!