AndyB

AndyB



07 May

Comment
    AndyB on Forums - Thread - Direct

Hey friends,

I apologize for any confusion caused by the requirements of the “Regular” role. The way it works here is to be a “Regular” requires a certain level of continuous activity/upkeep. One of the requirements is a stat that scales based on global forum activity (i.e. not just your activity as an individual user, but the aggregate of all users posting on this forum, regardless of category)

We’ve experienced a fairly large spike in forum activity in the past month or so (over 50%!), and as a result some users may have seen their “Regular” status bumped off as they no longer meet that scaling requirement.

This scaling requirement can be easily adjusted on our end if so needed. We’ll continue to look into any outlier cases that could have affected users’ roles on here, but to the best of our knowledge there were no deliberate changes nor removals of the role to any individual user on our end.

I hope that all makes sense. Let me know if you have any...

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02 May

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on May 2, at 13:00 GMT/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone). The downtime is estimated to take 1 hour.


30 Apr

Post
    AndyB on Forums - Thread - Direct

Short downtime for RK2019 scheduled for tomorrow, May 1 at 9:00 AM EDT / 13:00 UTC. This is to increase the level cap to 100! Downtime ETA is 1 hour.

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Comment
    AndyB on Forums - Thread - Direct

Servers are back online. No real patch notes to publish; today’s update was to fix an unintended mechanic.

Comment
    AndyB on Forums - Thread - Direct

Hi friends. Please don’t post NSFW images on this forum.


29 Apr

Comment
    AndyB on Forums - Thread - Direct

The servers are coming down for a small fix-em-up patch April 30th at 9:00 AM EDT / 13:00 UTC. Downtime ETA is ~2 hours.

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24 Apr

Post
    AndyB on Forums - Thread - Direct

The servers will come down for a restart on April 25, at 13:00 UTC/ 9:00 AM EDT/ 6:00 AM PDT. (check this link to see when this is in your timezone.) The downtime is estimated to take 1 hour.

Post
    AndyB on Forums - Thread - Direct

We’re back after a week of convention-ing and ready for more nonsense and shenanigans ingame!

Catch us in about an hour, boos :kissing_heart:


22 Apr

Comment
    AndyB on Forums - Thread - Direct

It is intended that you would get a popup at certain level milestones (such as 25), as well as the shop popping up once per character login per day. It also might happen if you’re playing at midnight (local time) and then zone.

It is not intended that you get shop popups multiple times per day when zoning, dying, or just playing (without leveling to one of the milestones).

We’re looking into reports of the latter. Thanks!

Comment
    AndyB on Forums - Thread - Direct

At this point everyone should either be on Crom or Fury. The last B&G PvP server was Rage, which was merged to Fury a few years ago. There do exist a few isolated cases where characters were not merged; according to what I can see @Dropnloadz , you still have characters ‘stuck’ on Rage which we should be able to fix for you.

I suggest making an email ticket at https://www.funcom.com/help/ instead of an ingame petition. Thank you for your patience!

Comment
    AndyB on Forums - Thread - Direct

I understand your frustration but the forums are not the place to request support for account and billing issues.

Comment
    AndyB on Forums - Thread - Direct

We cannot assist with billing and payment issues in a public forum like this. You’ll need to wait on a reply from customer service via e-mail. Thank you for your patience! I apologize for the inconvenience.


17 Apr

Post
    AndyB on Forums - Thread - Direct

Hello friends, we know a lot of people have been asking for a planned schedule of level cap increases for the near future. Our goal is to hit Lv200 by the 18th anniversary on June 27th, and to reach that goal we have currently planned the following stages:

April 17: Lv 75
May 1: Lv 100
May 15: Lv 125
May 29: Lv 150
June 12: Lv 175
June 26: Lv 200
June 27: 18th Anniversary

Let us know what you think. Beyond Lv200 and expansions is TBD. I’m sure there’ll be many words about this, so fire away! :wink:

Comment
    AndyB on Forums - Thread - Direct

Servers back online!

Comment
    AndyB on Forums - Thread - Direct

April 17, 2019

GENERAL

  • Players who have an unopened Vacuum Packed Striped Silencer Armor from shop bundles can get a second.
  • Pooled XP cap is now based on the character’s level.
  • Players at the level cap will be able to gain xp to their XP pool.
Comment
    AndyB on Forums - Thread - Direct

Today’s downtime on Live and Rk2019 begins at 10AM EDT (A little less than 2 hours from now). Downtime ETA is 2 hours.


16 Apr

Comment
    AndyB on Forums - Thread - Direct

Servers are back online!

Comment
    AndyB on Forums - Thread - Direct

Thanks! I missed it.

Comment
    AndyB on Forums - Thread - Direct

April 16, 2019

GENERAL

  • Scholars in Old Tarantia have been reprimanded and are keeping their clothes on.
  • Hair is properly hidden beneath helms.
  • Fixed an issue that could prevent vanity weapon mismatch error message from appearing.
Comment
    AndyB on Forums - Thread - Direct

This is indeed one of the issues we’re addressing with today’s fixes. The wrist ‘missing texture’ is something I am personally not aware of however (maybe the team is, but I’m not) - could you please make a new bug report post @Lydhe with screenshots so I can forward it?