Bramble

Hello,

This is a currently known issue for the development team.

As @Fourdottwoone mentioned - It is a purely visual issue, where the Bronze troops are not displaying their Bronze card frame.

Hello

Thank you for the screencapture.

I’ve let the development team know about this issue.

• If you wouldn’t mind, please provide your Invite Code

Hello

Thank you for providing screencaptures.

I’ve let the development team know about this issue!

Hello

I do understand that it is frustrating, but please ensure you have the latest version of Gems of War before using the download all assets button. This is because the fixes the development team have put out for this issue will be in the latest version.

• Close out Gems of War completely (So it’s not running in the background)
• Uninstall and reinstall Gems of War
• Use the download all assets button

Hello

The developers have rolled out a fix which should now be live.

Please make sure to close Gems of War completely, and that you have the game up to date

Hello

@Darkborne
Thank you for the screencapture

I’ve let the developers know about this issue, and the fix for this issue should be rolled out in the next 24hrs.

Hello

I’ve let the development team know about this issue to investigate.

In the meantime a couple quick questions:

• Have you attempted to play Explore in other Kingdoms before trying to access Underspire in the Event Kingdom?

• Please provide recorded video footage of this issue

• Invite Code + Platform/Device

Hello

Thank you both for confirming! I’ll update the development team @JamesDurning @NerdieBirdie

Hello

@NerdieBirdie
Thank you for the screencaptures.

A couple quick questions

• Were you able to play the Boss Room?
• Were you able to progress past the Keystone?
• Please provide your Invite Code

Hello

Thank you for the screencapture.

I’ve let the development team know about this issue.

Hello

Thank you for the screencaptures.

I’ve updated the existing report of this known issue!

Hello

To investigate this issue further, @overthinker @Starlite

• Can I please have your invite codes?

• Platform/Device (Is this issue only happening for IOS?)

• For the two different pets for different guild members, do they only see 1 pet each? ...

Hello

Thank you for the screencapture! It’s very helpful.

I’ve made the development team aware of this issue and included your image into the report.

Hello,

Thank you for the screencapture.

I’ve let the development team know about this issue in the meantime.

Can I ask how this lovely message appeared?

• What specifically did you open/interact with for it to appear?
• What is your invite code?

Hello

Thank you for the screenshots.

I have since made the dev team aware of this issue!

Hello

Thank you for the screencapture!

I’ll let the development team know the %1 issue has occurred.

Hello

@KKopenjan
Thank you for providing recorded video footage.

In your video, I can see that the Queen Ash trait did trigger, and as such will be marking this bug report as Not a bug.

Just in case you are confused, ‘Magic’ is the glass orb above the troop’s spell.

For example, at 0:13 we c...

Hello,

@KKopenjan
Thank you for the screencapture.

I’ve let the development team know about this issue. If you have any recorded video footage of this trait not working we would greatly appreciate it!

Hello,

As the search feature looks for the literal text itself the Ace of Cups Troop won’t show up if you search for the keyword ‘tarot’.

However, I can pass on feedback that you would like a Tarot grouping filter to the development team for consideration.

Hello,

Thank you for the screencapture.

I’ve let the development team know about these two bounty issues.