Bramble

Hello

I’ll ping the development team about this issue again and see what we can do.

Hello

Thank you for the screencaptures!

I’ve reported this issue to the development team, with this photo included as reference

Hello

@Lunariad
For privacy purposes as it requires further investigation, please also Contact Support via Ticket with the same details as mentioned in this bug report.

• Please also make sure to provide your invite code in the ticket!

Hello

Thank you for the details! Yes, the Tower of Doom headstart offer is different to purchasing the tiers individually.

I’ve let the development team know about this issue.

In the meantime:

• Please provide your Invite Code @Lunariad

Hello

Thank you for the photo.

I’ll let the dev team know about this feedback and create a quality-of-life request for the development team to take into consideration.

Hello

Just to clarify for investigation

• Is it the Adana Pass troops and General Edison that is believed to be missing from the chest drop pool?

Hello

Thank you for confirming that this is fixed!

Hello,

Please contact support via Ticket to submit a ban appeal.

Hello

@WWDiver
Please try re-installing Gems of War, and let me know if this issue is still occurring!

• Please also provide your Invite Code

Hello

I’ve merged your thread into this current one as it looks to be the same issue.

In the meantime,

• Could you please provide you Invite Code?

Hello

Please send a screencapture of the troop you are trying to ascend.

Hello

Thank you for the screencaptures.

I’ve let the development team know about this issue.

For investigation:

• Please provide your Invite Codes

Hello

@jruderman and @MIXAH

Thank you for letting me know about this issue! I’ve let the development team know about this.

In the meantime for the investigation:

• Please provide your Invite Codes

Hello

Thank you for including the recorded video footage. It was very helpful!

I’ve let the development team know about this issue in the meantime.

Hello

This is not a bug, and as @Stratelier mentioned that is the case with the current excess campaign stars.

Please note that even with extra stars, the rewards for the Elite/Elite Plus Passes are still locked for the Free Pass members.

Hello

Thank you for alerting us about this duplicate.

I’ve let the development team know!

Hello,

For Android + IOS

• Can someone please send screencaptures of the system notifications menu?

As for IOS

• What version OS are you running?
• What type of device do you have?

Hello

In order to investigate:

• Please provide your Invite Code

Hello

Thank you for letting us know about this issue.

I’ve let the development team know that the confirmation window!

Hello

Just a quick heads up that I’ve merged the multiple threads about the same issue on the different platforms onto this one big thread. This is just so you guys can all see what is happening with this Campaign bug in one place rather than searching everywhere for yourself.

For the Campaign Bug:

• After daily reset on August 1st, a fix will be pushed out to live across all platforms and players will have access to the Campaign again.

• Campaign Tasks that had progress when the issue began on Friday, but weren’t complete yet will remain reset.

Note: If you had earned extra Stars for these duplicate tasks, but have not purchased the Elite+ Pass you will not receive any rewards for exceeding 1,000 Stars.

Note ...