Bramble

Hello Adventurers,

We noticed that Grosh-Nak’s Trial enemy team is a little frustrating to play against, especially at higher levels due to amount of summoning the team has. We have released a server change to the enemy team to reduce the frustration while still giving a slight challenge.

With the Trial player team, we will be looking at alternative teams in further weeks. Grosh-Nak is a kingdom where the Troops don’t have spells that easily complement each other, this is something we will review as part of a future kingdom rework.

Hello

@sylverscale
Thank you for the screencapture of this issue.
I’ve reported the three traps for the dungeon run to the development team.

• If you can please provide an Invite Code of the player who had this issue, that would be very helpful!
• If you can also find out what platform the player was on, that would be great too

Hello

@Stratelier
Thank you for the detailed report.
I will raise this issue with the development team about the Merlantis Kingdom Trials

In addition, I have deleted replies that are not constructive to the current conversation. In order for me to better help you guys, please keep conversations civil!

Hello

Thank you for the additional video.

The development team have let me know that a fix should be rolling out in the next 24hrs, if it hasn’t already!

Hello

@Stratelier
Thank you for the detailed examples for this issue. The example teams especially are very helpful!

I have raised these technicalities with the development team for the “No Casualties” delve stat, and will also be making a report on this. Please understand that this is a finnicky issue!

Thank you in advance

Hello

Thank you for the screencapture!

And also for everyone else thank you for confirming that this is fixed!

Hello

No, The forums is the place to go for bug reports. Sometimes with certain cases like these you may be asked to escalate with a Support ticket for your own privacy reasons or if the development team might need more information to investigate or resolve your issue.

I hope this clarified things!

Hello

Thank you for the video and for the testing.

What platform did you discover this issue on?

Hello

@Skeleton @DAeron
Please contact Support via Ticket and please also include the following details:

• Invite Code
• Platform
• Please include screencaptures of the “Complete” trials in the Kingdom Menu
• Please send screencaptures of the incomplete Trials/ your Trial Progress for that Kingdom

Hello

@MysticWeirdo
Could you please send screencaptures of this in the current Support Ticket you currently have?
(And any screencaptures of receipts for any purchased titles/emoji packs)

Hello everyone

Just an update that there should be a fix for this issue rolling out in the next 24-48 hours.

Please make sure to restart your Gems of War game completely and ensure that you have all latest updates to ensure that your account/device does receive this fix.

If this issue has not been resolved for your account after the next 2 days, please send us a support ticket with your Invite Code and Platform.

Hello,

Thank you for the screencaptures and also for stating what platform everyone is encountering this issue on.

I’ve let the development team know about this issue with the trial teams!

Hello

@KeiFlox and @MysticWeirdo
Is “Dragonborn” currently unowned for you still?

@MysticWeirdo
And also, are any of these titles still locked for you? (That were previously unlocked and owned by you)

• “H...

Hello

Thank you for providing your invite code.

Also, for @GamingMasterLT, @P3wm4 and @wwinston
If you haven’t already, please contact Support through a ticket just in case more details are needed!

Hello

@Player1
Thank you for providing more screencaptures to go with your report.

I have added them into the report for the development team about this issue!

Hello

Just a heads up that I’ve let the development team know about this issue.

Hello

@KeiFlox
Thank you for the screencaptures!

As the title is an older one, the title should be higher up in the top of the list.

• Could you please scroll up and let me know if you still cannot see the Title: “Undead and Lovin’ It” anywhere?

Hello

@GamingMasterLT @P3wm4 @wwinston
I’ve reported this issue to the development team.

If you are currently still experiencing this issue:

• Please provide your invite codes
• Please let us know what Platf...

Hello

If you have run into this issue, please contact support through a ticket and ensure details such as your:

• Invite Code
• Device and Platform
• And any screencaptures or recorded video footage of this issue

Would be greatly appreciate and aid in resolving this issue.

Hello

@Etaqua
Thank you for the screencapture and especially for including the make/model of your mobile device.

I’ve reported this text wrapping issue to the development team!