Bramble

Hello

@smfarok
Just so we are on the same page

• Is your quest progress still stuck? (If yes, where is it stuck?)
• Can I please have your invite code? (You can find this in the settings menu at the bottom left, in all caps!)

Hello

@Technetium
Thank you for the report.

I’ve managed to reproduce this issue and passed on the details to the development team!

Hello

@ThaSneakyNinja
To clarify why this is not a bug

As the base rarity of this troop: The Scourge of Honor is “Mythic”, then the ascensions tab will remain empty as there is no greater rarity than mythic.

Hope this makes sense!

Hello

Just wanted to give a heads up that I’ve forwarded your notes and videos to the development team for further investigation.

Hello

@Dwuemka
That’s certainly an interesting screencapture.

• Do you mind asking your guildmate how they managed to make this bug? (eg. Did they just open delve and it appeared like this?)

• And also, if this issue is still occuring for them on every single delve?

Hello

@Emos

Just to confirm, does this include the pitchfork spell graphic issue? (If the troop artwork is missing, your spell graphic becomes a pitchfork rather than the expected art)

Hello

Thank you for updating the original post, it makes things a lot clearer!

So far, I can tell you that the Pet Spike graphic issue should have a fix going out in 6.9. (Previously reported elsewhere)

I’ll let the dev team know about the strange pitchfork spell graphic appearing alongside missing troop artwork.

Update:

• Please check your emails to receive the state of your beta application.

Hello

@Morfeo
Please contact us via support ticket with the exact same information.
Contact Support – Gems of War Support (zendesk.com)

This is just in case we need to do more in-depth troubleshooting and deal with more sensitive/private information.

Hello

I am closing this topic as it breaks community guildines.

This is not a place for combative behaviour and arguing with each other.

Please keep the threads civil.

Hello

@DAeron
Thank you for the update.

I see your Oprheus Priestess card also has a pitchfork in the spell graphic.

• Do you happen to not own this troop?
• Or have you unlocked it recently?

Hello

@Elfey
Thank you for checking!

Also, that’s very interesting that only the unowned troop Dragonite Gnome had the pitchfork spell image. At the moment the graphics issue is a bit more complicated than you would think it should be.

On that note, can I take this response as you were only missing the Dragonite Gnome Troop graphic from the list?

Current & Known

• Orpheus Priestess
• The Bane of Mercy

Sudden Missing Graphics (Previously Visible)

• Dragonite Gnome
• Knight Errant
• Dead Parrot
• Silken Fang
• The Spider Throne

Hello everyone

I am officially closing this thread as its contents and purpose are inherently aggressive and more often than not breaking the community guidelines, (Eg. talking about bans) and not contributing in a positive manner to this forum or game’s overall health.

Some quick reminders:

• If any new threads appear that are similar in nature and or also go against our community guidelines, they too will be closed per normal procedure.

• We do welcome any positive further feedback or constructive criticism on the community guidelines, ban appeals and or how warnings are applied which can all be directed to the CX & Management team via Support Tickets.

I would also like to reiterate that moderation decisions such ...

Hello

Good idea, I’ve changed the tag to revising!

And sure, I’ll let you know if we need any more information. I think @Dust_Angel 's tests and theory is pretty good.

Hello everyone

Please submit a support ticket if you are experiencing this issue.

(For your own privacy in case more in-depth troubleshooting and or details are needed!)

Hello

I know it’s been a while and just wanted to give a heads up that we have seen your calls to revisit this thread and we are doing so.

(Although I do also realise that it might not look like it since the tag hasn’t been changed yet, as nothing is confirmed/official)

Hello

@Elfey
Which troop art specifically are you experiencing to be missing? (There’s a lot of different ones mentioned in this thread)

Please also let me know if you have the strange pitchfork troop spell graphic issue!

Hello

@Nemissa
Can I get a couple of details to pass on to the development team?

• Invite code please? (Just in case)
• What type of android device are you using?
• What game version are you on?

Also,

• Is it just the troops with the missing graphics that end up having pitchforks as their spell artwork?
• Or is all of your spells graphic a pitchfork?

Hello

Thank you for checking on android!

I’ll add the status into the report to the development team.

Hello

@redmist
Gotcha, thank you for walking me through your process.

I’ll put these screencaptures into the report and make sure to pass them onto the development team.

Sorry that this issue is happening!!!

• Also, anyone else who is having this issue, please reply with your platform!
  (Android, IOS, PC/Steam, PS4/PS5, Xbox, Switch)