CCP_Arcade

CCP_Arcade



04 Apr

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Whoops! Looks like there is indeed a typo. It should read ‘3 months Omega for 340 PLEX per month’.

The correct price is reflected at checkout. Sorry for the confusion.


28 Mar

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15,000 Evermarks have been given to those who participated in the test. Thanks to everyone who took part.


26 Mar

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What may have started with the best of intentions has strayed into an area that we feel it necessary to close this thread.

I appreciate that closing a thread on “free speech” is somewhat ironic but we won’t permit rules violations that are committed under the guise of “role play”. This thread certainly skirts the line, possibly crosses it, when related to harassment.

We’d advise players to take this into account when considering their in-game behavior.


25 Mar

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Hey, sorry you encountered a problem with Vanguard. We’ve been adding to our official Vanguard Help Center to provide some fixes to the most common issues as well as a gameplay guide.

If you run into something that is not covered in the help center then feel free to reach out to support directly via an email to [email protected].


03 Mar

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TQ back online and open for players. Thanks for the patience and have a good Sunday :heart:

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There will be an unscheduled extended downtime as we investigate issues with starting Tranquility (server).

We will update this thread and status.eveonline.com with details as they become available.

Update 11:21 - Tranquility briefly became available to players but we are taking it offline again to make some hardware changes. It should become available again shortly.

Update 11:37 - Tranquility is back online and open to players. Apologies for this unscheduled downtime.

More info - TQ failed to automatically shut down and restart due to some of the server nodes being stuck. We manually shut down the nodes which failed to shut down automatically. When we started up TQ we saw some nodes ...

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29 Feb

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We have deployed an update which should resolve this issue. Players will need to close their clients and restart the launcher. That will prompt the launcher to download the update.


23 Feb

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09:50 - Tranquility server is back online and open to players, as is Vanguard.

We will continue to monitor the server as we head towards the scheduled 11:00 UTC downtime.

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We’re investigating an issue with the server which is preventing players from logging in and playing EVE Online. We will post updates here in this forum thread and at status.eveonline.com

This issue is also impacting Vanguard playtest. We are continuing to investigate and will keep you informed.

09:23 - Tranquiliy server went offline (unscheduled downtime.)
09:26 - The unscheduled downtime also impacted Vanguard playtest.
09:41 - We’re still investigating and will be attempting to startup Tranquility soon.
09:50 - Tranquility server is back online and open to players.

We will continue to monitor the server as we head towards the scheduled 11:00 UTC downtime.


09 Feb

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As mentioned above, it is no longer supported to run EVE Online on OS 10.14 or below. OS version 10.15 or later is needed to access EVE Online.


05 Feb

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As per this news item players who are still using the old launcher will be prompted to update to the new launcher on Wednesday. It will be necessary to update to the new launcher in order to start EVE Online.

All your user accounts and settings will be migrated into the new version automatically, and any unnecessary files related to the old launcher will be removed from your system.

The news item includes a FAQ for the most common questions or issues that player may face.

If you encounter any problems updating the launcher or are curious about its features, we have a ...

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02 Feb

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We’ve become aware of an issue where the EVE client will crash or freeze if the sound is enabled and the character is located or jumping into an insurgency affected system. Typically, this issue presents as audio becoming intermittent after entering a corrupted or suppressed system.

This is not impacting all players.

The developers are looking into the issue but in the meantime if you encounter client crashes or freezes after jumping into an insurgency affected system or straight after selecting a character then please access the settings menu via the ESC key and uncheck the Audio Enabled option in the Audio tab.


19 Dec

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From 8 February 2024 we will be dropping support for OS 10.14 and below. From that date Mac users will need to run 10.15 or later to access EVE Online.

Discontinuing support for older OS such as 10.14 and Windows 7 and 8 means that we have more freedom to integrate the latest technology and solutions as we continue to develop EVE and its supporting foundations.

OS 10.14 users should also be aware that Steam will be ...

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08 Dec

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Vanguard is once again open and accessible. Rock discussion has finished. Apologies again for the short notice of downtime. You guys rock!*

*sorry

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During Vanguard downtime we will mostly be discussing rocks. Feel free to join.

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Vanguard First Strike playtest will be taken offline at 14:00 UTC to resolve an issue. We hope to have the playtest back up and running 30 minutes later at 14:30 UTC.

Apologies for the short notice. We will update you here and via the vanguard-announcements channel on discord.

https://www.eveonline.com/discord

14:18 - Vanguard is once again open and accessible. Apologies again for the short notice of downtime.

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13:15 - Players should now be able to log back into Tranquility. We will continue to monitor to ensure that the underlying issue has been fully resolved. Thanks for your patience and apologies for the inconvenience.

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Hey all,

We are aware of issues currently experienced by players who are attempting to log in. This issue is also impacting the Vanguard First Strike playtest.

We will provide updates here and via https://status.eveonline.com/

Timeline:

12:40 - Players encountering errors when attempting to log into game or web site.
12:55 - Early investigations are pointing to a problem with the SSO (single sign on, used to log in) which is having a cascading impact on other services. Players online should not be impacted unless they attempt to log out and then log back in.
13:10 - We believe we have identified one issue and players should now be able to log into web sites. We’re mindful t...

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23 Nov

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Capsuleers,

As users of the EVE Portal app have noticed and pointed out in recent months the reliability of the app has been steadily declining. When problems arose, we deployed fixes which proved to be only temporary as new issues manifested. After a thorough technical review, we have concluded that the EVE Portal app does not have a robust enough foundation for its ongoing maintenance or further development.

After careful consideration, we have decided that the prudent course of action is to deprecate the app, effective immediately. Support for EVE Portal has now officially ceased, we have started the process of shutting down the technical infrastructure and the app is being removed from the app stores.

We know that many players appreciated the convenience the app provided, allowing them to manage their characters, skill queues and EVE mail from their mobile devices, and so this is disappointing news. We share your disappointment and would like to extend our t...

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31 Oct

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For those MAC users affected by the launcher issue. Please download the latest version of the launcher from Download the free EVE Online client (launcher) for Windows or Mac and see if the issue is now resolved.