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No plans for a longer downtime.
No plans for a longer downtime.
Glad to hear you were able to add your 3rd account back 
For the record, it has not been a DDOS attack that caused this issues, at least in our case but difficult to say since a bunch of other services started having problems around the same time.
It is our scheduled daily downtime that starts at 11:00 UTC.
Our SSO and Database has fully recovered now. Players should now be able to log back in to the game and use our services on the website. I am going to hang around here, so please let me know if you are still experiencing any issues.
The problems are ongoing with online player numbers decreasing and other pilots unable to log in to EVE Online or their accounts on the websites. Our SSO and database is slowly recovering but there are still some errors that our team is looking into.
While we might not be able to immediately extend the sale today we might do a 24hr flash sale next week. Going to ask around and I will let you know.
Let’s move the conversation into the main thread about today’s issues. Thank you.
Thanks for reports. Let’s move the conversation into the main thread about today’s issues. Thank you.
11:46
Our services look healthy but we keep monitoring the situation as a handful of players continue having difficulties logging in to EVE Online or receiving their verification codes. Please bear in mind, that some odd behavior might be caused due to the CloudFlare incident.
10:51
Our SSO and Database have fully recovered now. Players should now be able to log back in to the game and use our services on the website. I am going to hang around here, so please let me know if you are still experiencing any issues.
10:43
The problems are ongoing with online player numbers decreasing and other pilots unable to log in to EVE Online or their accounts on the websites. Our SSO and database is slowly recovering but there are still some errors that our team is looking into.
10:16
Updated the main th...
Hey guys,
We are aware that players might be experiencing issues with accessing the game or EVE Online accounts on the website. There is also some slowness in-game and disconnects that can affect online players on Tranqulity. We are actively investigating the cause and working on resolving the problems as quickly as possible.
I will keep you posted with updates in this thread. Thank you for your patience and understanding.
Thanks for reporting in, guys. We are aware of the problems preventing some players from accessing the game. Our team is investigating the root cause of the problem. I will update you whenever there is a progress.
Can you expand on the nature of your issues? Are chats connecting/disconnecting? Local or corp chat not updating? Any additional info will be useful.
Thank you for the reports, everyone. We are investigating the described problems with the in-game chat as we speak. Can you please let me know if you are still experiencing issues?
Greetings,
The Economic Report for July 2020 is now available! You can download all the relevant data here .
We are planning several balance changes to Triglavian ships that will go live on 25 August. These will be shortly available for testing on our Singularity Test Server but I am listing all the...
Read moreThey never understand…
Please contact our customer support department who will be able to review the case for you.
We are seeing some of our services coming back online but things are still quite slow. Please be patient while this matter is being looked into by us and our partners.
Hello,
Please move the conversation to the incident thread I have just set up. It will be easier for us to post updates there for everyone to see. Thank you very much!
22:12
CloudFlare appears to have addressed the root cause of the issues and are monitoring the status on their end. Our services seem to be accessible again as well, and player numbers are climbing back up.
21:55
We are seeing some services returning back to normal but overall performance is still very slow.