CCP_Dopamine

We are seeing an increased number of successful logins, but the issues are still preventing many players from getting in. We continue working on improving the situation for those affected.

We are putting all the effort to resolve the current login issues preventing players from logging in to EVE. Thank you for your patience on this matter.

I would recommend to hold off with sending requests for reimbursement of the lost time to customer support until things clear up a bit.

It is totally understandable that this can be frustrating, but please keep the conversation civil in the thread. I assure you that we are tirelessly working behind the scenes on improving the situation, and your reports, comments and feedback is being taken into account at all times.

We are still receiving reports about being unable to log in to EVE Online, so the matter is not completely fixed. The investigation is on-going and teams continue to work on the reported problems to the best of their abilities.

Dear Pilots,

We are actively investigating individual reports from players having problems with staying connected or experiencing lag in EVE Online. I can assure you that our team is putting all the effort into resolving any outstanding connectivity issues with EVE Online as quickly as possible so that everyone can be back at doing what they enjoy the most in New Eden.

Thank you for your understanding and patience while we are looking into this. I will use this thread together with @EVE_Status to keep you in the loop.

o7

UPDATES:

30/01 @ 16:51 UTC
We are still recei...

I will be setting up a new forum thread and distributing the message via other channels. However, I wanted to get the word out to you guys as soon as I could.

Hey guys,

We are actively investigating individual reports from players having problems with logging in or experiencing lag. I can assure you that our team is putting a lot of effort into resolving any outstanding connectivity issues with EVE Online as quickly as possible.

Thank you for your understanding and patience while we are looking into this.

[edit] A DDoS attack occurred at 17:20 which has caused disconnections and problems logging in to Tranquility. We are working to try to restore service.

[edit] We have experienced further severe attacks at approx 03:55 and 04:25 which caused more disconnects and login issues that also affected the EVE website. We’ve been working with our partners through the night and we apologise for the ongoing instability.

[edit] Attacks resumed at approximately 20:05 UTC and is causing widespread connectivity issues. Our engineers are working on the problem right now. We will keep you updated here and at https://twitter.com/EVE_status

Greetings,

Today, shortly before 9:00 AM UTC Tranquility has come under Distributed Denial-of-Service (DDoS) which resulted in losing connection to the game. Our team has put necessary measures in place to limit the impact. We are monitoring the situation and will keep you inform on ...

Known Issues

Mac specific issues will be added if discovered

Please use this thread for general feedback and discussing known issues with the Mac client.

Quick Info:

• Full Patch Notes

Other Information Threads:

• ...

Please use this thread for general feedback.

Quick Info:

• Full Patch Notes

Other Information Threads:

• ...

Known Issues

User Interface:

• Merged Shield Boosters have searchable market entry
• Merged Shield Boosters can be searched in New Eden
• Cannot use CTRL+V to copy from the modify order window
• Shared bookmarks are not shown in sensor overlay.
• Mutaplasmids not showing information
• Warp to objective no longer possible from within an agent’s conversation window

Missions:

• Several Epic Arc missions cannot be accepted correctly. - The issue should not occur any longer for additional characters. Already affected characters might need to contact Customer Support.

Graphics:

• Missing black screen transition in the hangar when changing ships
• Moa displays Toxic cloud effect without a SKIN applied

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Please use this thread for discussing and reporting known issues.

Quick Info:

• Full Patch Notes

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• ...

Greetings,

I wanted to drop by and give you some explanation about the issues that have happened during the last few days.

Shortly after our scheduled downtime on Sunday January 12th our game services came under Distributed Denial of Service (DDoS) attack, resulting in players being unable to log in or remain connected to the server. Our teams were fast to respond and the situation recovered shortly after the initial attack. In the past three days we have seen similar DDoS attacks attempting to disrupt the stable environment that we strive for with the EVE Online server, causing issues for pilots across New Eden.

We would like you to know that we are tirelessly working side-by-side with our DDoS mitigation providers, who are also actively collaborating with different network partners, to ensure the impact is kept to a very minimum. We are excited about the new content and are putting all the effort into making sure you can play the game and enjoy what the develo...

The .csv files have now been added to the package. Feel free to download it again

Seems this has been missed. Going to add that first thing tomorrow EU time. Thanks for pointing it out!

Hello, space friends!

The Monthly Economic Report for the month of December 2019 has been published. You can download all of the raw data used in this report here.

Enjoy!

The situation looks to be under control now. If anyone is still having problems connecting to the game, please let us know - we are going to continue monitoring our services and inform you about any further issues accordingly.

Not right now, but if things change and we plan to restart TQ I will let everyone know.