CCP_Falcon

CCP_Falcon



06 Aug

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No.

This idea has been done to death, we don’t need another thread on it.

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Chat is looking fine after downtime - we'll keep an eye on things and if there's any further issues we'll let you guys know what's up.

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We’ve already repeatedly told people that the banner system is offline for now while we automate the submission process.

We don’t need yet another thread on this.

Also, that dude has nice glasses.

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We're looking into reports of issues right now, keep an eye on EVE Status for more details.

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Originally posted by Nepenthe2003

Hey Falcon. Thanks for the answer. I hope you guys could speed things up for this case as it affects all 5 of my accounts. Also as i am missing out on loads of sp and well unfortunately my last holdiday week as i have to work to keep paying 😂

Also some automated message that it is being investogated or even taken care of would be a good start.

Or even better if a ban occurs the account e-mail will recive a notification of it and steps how to get forward. Not all know (like me) what i should be even doing to get unbanned. So i filed tickets on all accounts and am baffled that not a single respond came through expecy for the one that it has been recived.

So how about a GM contacts me and starts to work with me to clarify this and were all good and can end this on a highnote.

Sorry man, there's not a great deal we can do to speed things up - you're currently in a specific queue with other people who're experiencing the same problem.

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Originally posted by Einath_Onisoma

My bad. It's a bug report that had Open status for stupid amount of time and now has Attached status. Bug still isn't fixed tho.

Yeah, bug reports and tickets are two very different things - if you have an EBR that's still open, then afaik it's still being worked on :)

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Originally posted by spoonie_love

they are apparently +10 with the icelandic police departement.

Yeah, people don't f*ck with the old Lögreglan arround here.

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You can check out everything you need to know about office tours here.

Right now though, we're closed to the public for tours as we're preparing to move to a new building this winter and there's random construction and repair work happening in various areas around our current offices.

We'll be re-opening for tours in 2020 once we're settled into the office.

It's perfectly fine for you to come up to reception on the fourth floor though, and take a photo there if you want to.

I'm in the office all this week, so more than happy to come say hi, grab a co...

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Hey dude,

Not sure about the specifics of your case, but if your account has been locked down for security reasons, it can take some time to get to the front of the queue as our security team deal with a sh*tload of ticket traffic relating to compromised accounts.

Sorry for the delay, the guys will be with you as soon as they can :)

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Originally posted by Einath_Onisoma

I have an open ticket since 2017

You actually have two tickets that are still showing in our system as open from 2017.

Both have been answered, both issues have been resolved and both have timed out and been archived.


05 Aug

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I'd rather see solid balance that the majority of the community are happy with across existing classes first.

Then again, the chief complaint at any time from any mmo community is "the pvp is unbalanced" so there's always that to consider.

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Just because ships follow in the footsteps of others, it doesn’t mean that they have to look like them.

The subsystems that make up ships in New Eden are pretty versatile, and not custom designed for a single vessel chassis.

Often, parts are used across entire classes and ship lines.

So no, Jag shouldn’t look like the Breacher, the Hawk shouldn’t look like the Kestrel, and the Ishkur shouldn’t look like the Tristan :slight_smile:

Just because they have similar bonuses, doesn’t mean they need to look alike.


02 Aug

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No stress, always happy to help :slight_smile:

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We’ve experienced chat issues this evening, but services have been restarted and are now in the green again.

If you’re still experiencing issues with chat, please try logging out and in again to refresh your connection to the chat cluster.

If you continue to have issues, please file a support ticket at support.eveonline.com and the GM team will be happy to help!

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UPDATES:

18:00 UTC

We’re currently investigating issues with the chat system - more information when it becomes available.

18:30 UTC

Investigation is still ongoing - no further updates available at this time!

19:00 UTC

Chat systems have now been restarted and are in the green.

If you are still experiencing issues, we recommend that you log out, and log back in again to refresh your connection to the chat system.

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Hey guys,

We’ve experienced chat issues this evening, but services have been restarted and are now in the green again.

If you’re still experiencing issues with chat, please try logging out and in again to refresh your connection to the chat cluster.

If you continue to have issues, please file a support ticket at support.eveonline.com and the GM team will be happy to help!

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Originally posted by Maria_Tokila

All for it. I do hope the overall effects of the changes will be a positive for the game and not just a year of fk NS that in the end yields nothing but lower pop and no real changes to the mechanics that currently make life tedious in NS.

Cause that would seriously hurt the game.

Completely agree :)

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Originally posted by Maria_Tokila

People are complaining that youre not doing the right things. Like leaving the Rorq the way it is for 3 years and its still not 100%. Or fozziesov. Nobody really had an issue with taxes but that change hit very fast.

So yay for rapid changes, but atleast somewhere in the vicinity of things that actually need fixing.

I'm very much of the opinion that the Rorqual and Orca need substantial changes, but I don't work for development.

Hopefully that change will come and we'll see the ships used differently :)

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Added an additonal rule as we’ve received one entry that was recorded in 360p that’s completely illegible.

  • Videos must be fully legible, at a minimum resolution of 720p.
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Originally posted by ericader

I understand logic would hurt someone who only thinks small gang pvp will somehow save a f**king sandbox pvp mmo. AND THINKS THATLL BE FIXED BY LISTENING TO PVE HUNTERS. f**k you have logic issues, but I thought you at least were more level headed than hilmar

You f**king walnut

I actually quite like walnuts.

Thanks.