CommunityTeam

CommunityTeam



15 Nov

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Hi mikikayami,

Did you finally receive your Cartel Coins?

If not, you should directly contact our Support Team by phone. Someone from this team would be able to help you verify what happened with your purchases. More information on how to contact this team here: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi folks,

Thank you for reporting the issues you all encounter with the Launcher.

Our team is currently looking into it. I'll update you in this thread when I have more information to provide.
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Hi mkwatsa,

As your issue is an account and billing issue, you should directly contact our Support Team. Someone from this team would be able to help you verify your account and fix your issue.

To contact our team, follow the instructions of this article: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi jvrlewis,

Did you try with another browser?

If yes, and still receive an error message regarding your account, you should directly contact our Support Team. Follow the instructions of this article to contact this team: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi Count_Kirlos,

Did you finally receive your Cartel Coins? Sometimes, those can be delayed.

If you don't receive anything 24 hours after your purchase, we invite you to directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

12 Nov

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Hi everyone,

We will be taking the servers offline on November 16, 2021 for back-end maintenance:

Details:
DATE: November 16, 2021
TIME: 8:00 AM - 11:00 AM CT (14:00 - 17:00 UTC)
VERSION: N/A

Thank you for your patience as we maintain Star Wars™: The Old Republic™!

05 Nov

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Hi folks,

The SWTOR In-Game Events for November has been published here.

Thanks for your patience!
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Hello everyone,

The event schedule for November has been published. This month the All Worlds Ultimate Swoop Rally, Rakghoul Resurgence, and Relics of the Gree events will make an appearance. Check out the article for dates, additional details, and featured rewards.

Thank you!

03 Nov

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Hi KaironArt,

Sorry to read that you didn't receive your Cartel Coins but sometimes those can be delayed.

If you don't receive anything 24 hours after the purchase, I invite you to directly contact our support team by phone. As your issue is an account one, our team needs to verify the ownership of the account. Here is our article on how to contact them: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

02 Nov

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Hi akaryusa,

As your post is about a bug, we moved it to the bug report section of our forums.

The bug you're reporting on the Perfection Achievement is a known issue and will be fixed in a future update:
  • THE ALL WORLDS ULTIMATE SWOOP RALLY
    • It is not possible to complete the Blatant Beks, Horizon's Razors, and Pit Screamers Perfection Achievement on Tatooine and Onderon.
We will be updating the known issues list when we have an update to provide.

29 Oct

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Hi folks,

Thanks for reporting the missing Legendary Earpieces.

There is an error in our latest blog regarding Legendary Items, there are no Legendary Earpieces with 7.0. We will update our blog to mirror this change.
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With PTS now live, you can help test the Combat Style for the Sage.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Sage? Why or why not?
  • If you have feedback on the different discipline, please note your feedback accordingly so we can track it.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
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With PTS now live, you can help test the Combat Style for the Vanguard.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Vanguard? Why or why not?
  • If you have feedback on the different discipline, please note your feedback accordingly so we can track it.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
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With PTS now live, you can help test the Combat Style for the Scoundrel.

Please answer the following questions:
  • Does the current combat rotation make this experience feel like you are playing a Scoundrel? Why or why not?
  • If you have feedback on the different discipline, please note your feedback accordingly so we can track it.

Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
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With PTS now live, you can help test Legendary Items!

Please answer the following questions:
  • Do you feel there's a good mix of options for each combat style?
  • Does one stand out as a clear best or not so great? Please explain why.
  • Are there any other old set bonuses you'd like to see on Legendaries?
Feel free to answer in as much detail as possible to help us understand your thought process and line of thinking.

Thank you!
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Hello everyone!

Welcome to our sixth phase of PTS featuring the Sage, Vanguard, and Scoundrel Combat Styles. In case you missed it, we go through a bit of the philosophy behind the updates we’re making to Combat Styles in this article.

As with the previous Combat Styles that have been released through PTS, we are still focused on streamlining ability sets in order to enable more player choice and maintain the unique identity of the class. All the constructive feedback we have been receiving from players who dove into PTS has been helpful in identifying what experiences are crucial to players.

Alongside the Sage, Vanguard, Scoundrel Combat Styles available for testing, please note the following that will also be available/have been updated for this phase of PTS:
  • Legendary Items are available for testing. Please ...
Read more
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Hi darkwolfsg,

I've merged your post with the main thread about the same error message: "This service is currently unavailable for this account. If you wish to purchase more cartel coins please call our Customer Service team or you can try again tomorrow."

As mentioned in my post above, you need to directly contact our support team by phone for this kind of issue.
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Hi MotorCityMan,

This bug has been reported in this thread: FEAST Grilled Items, often not recognize where grill is... and is in the known issues list:
  • When throwing the Nexy Tongue on the grill in the Cooking Mini-game, players need to throw it below the indicator instead of onto the grill.
As your thread is a duplicate of the one mentioned above, I am closing this one to avoid multipl... Read more
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Hi Nikoladrummer,

If you already tried to purchase Cartel Coins several times in a row and still encounter the issue, you should directly contact our support team by phone. Someone from this team would be able to help you with your purchase issue.

Here is our article on how to contact our team: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi SonyaLuca,

As your issue is an account one and for security reasons, you should directly contact our support team by phone. Here is our article on how to contact them: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

I've also closed the other thread from more than 5 years ago you necro-posted regarding the same issue.