CommunityTeam

CommunityTeam



02 Feb

Post
Hi folks,

The SWTOR In-Game Events for February article is now available here.

Thanks for your patience.

31 Jan

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Hi Sazodeha,

The crafting bug is a known issue. You can find it in the 6.3.2 Known Issues list. Our team is aiming to fix this bug with our next patch. I'll update you in the main thread if there is any change.

As your post is a duplicate of the main one, I'm closing yours to avoid multiple threads regarding the same issue.

18 Jan

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Hi folks,

Thanks for the reports regarding the Guild Perks.

I've transferred the information provided to our team for additional verification. I'll update you when I know more.

13 Jan

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Hi folks,

Here is the link to Jackie's post regarding Kai Zykken: Changes made to Kai Zykken.

12 Jan

Post
Hi jadesa,

Did you try to contact your email provider?

If nothing can be done from their side, and as your issue is an account one, you should contact the SWTOR Customer Support Team by phone again. Here is the phone number for German Support:
  • + 49 (0)221 8282 9212. Don't forget that Gernan Support is available Monday- Saturday from 10.00 UTC - 19.00 UTC.
More information on how to contact the Support Team in this article: How to contact STAR WARS™: The Old Republic™ (SW:TOR) support.

10 Jan

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Hi Ivoalva,

As it's been a few days that you purchased these Cartel Coins, you should directly contact our Support Team by phone. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

17 Dec

Post
Hi folks,

Thanks for reporting these inconsistencies regarding the prices of the tactical Biorhythm.

Our team is aware of this bug and is currently looking into it. We�re aiming to fix this bug with one of our future patches. We will update you in this thread if something changes.

15 Dec

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Hi Ziffic,

Thanks for reporting this bug with Zenith's kills not counting towards the following Jedi Consular's Achievements:
  • Rebellion
  • For the People
Our team is aware of this bug and is aiming to fix it in our next patch. I'll keep you posted if there is any change.

In the meantime, I'll add it to the known issues list for visibility.
Post
Hi folks,

The thread was moved to the bug reports section of our forums.

As mentioned in the main thread: Crafting node glitched?, our team is still looking into this known issue. I'll update the thread previously mentioned when I have more information to provide.

As this thread is a duplic... Read more

14 Dec

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Hi,

All SWTOR Servers are once again available!

Thank you for your patience.

13 Dec

Post
Hi folks,

Patch notes are now available here: Game Update 6.3.2b - Patch notes.

10 Dec

Post
Hey everyone,

We will be taking the servers offline on December 14, 2021 to deploy Game Update 6.3.2b.

Details:
DATE: December 14, 2021
TIME: 8:00 AM - 12:00 PM CT (2:00 PM - 6:00 PM UTC)
VERSION: 6.3.2b

Patch notes will be available on Monday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!

02 Dec

Post
Hi folks,

Our team is still looking into the known issue players with a 12th gen Intel CPU (ex.: i7-12700K Processor "Alder Lake") and Windows 10 or 11 installations encounter.

For now, there is no additional information to provide. I'll update you when I know more.
Post
Hi Sazodeha,

The bug you're reporting on the crafting nodes is a known issue.

As your thread is a duplicate of the main one: Crafting node glitched?, I'm closing your thread to avoid multiple threads about the same subject.

I will update players in the thread mentioned above when I have more information.
Post
Hi Ahsokatanoeses,

For Cartel Coins issues, you should directly contact our Support Team by phone: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

If you think someone has access to your account, you should also resecure your SWTOR account by changing your password and making sure your email address is also secured. You can also add the Security Key, here is our article with the instructions on how to do that: ... Read more

25 Nov

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Hi Shandorka,

Did you finally receive your Cartel Coins? Sometimes those can be delayed.

If you don't receive anything 24 hours after the purchase, you should directly contact our Support Team by phone. Here is our article on how to contact this team: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.

19 Nov

Post
Hi uuuuuuuuuuuuuuuu,

Your post was moved to the bug report section of our forums.

The bug you reported regarding the Steadfast Master's Gloves is a known issue.
  • The fingers of the Steadfast Master's gloves are rendering black when previewed or during cutscenes.
Our team is aware of this bug and currently looking into it.

As your post is a duplicate of the following thread... Read more

16 Nov

Post
Hi,

All SWTOR servers are once again available!

Thank you for your patience.

15 Nov

Post
Hi folks,

Our team is aware of the issue you encounter with the crafting nodes.

We will be updating the known issues list and this thread when we have an update to provide.
Post
Hi SOULCASTER,

Thanks for reporting the bug with the Steadfast Master's Gloves and the Revered Master's Robes.

Our team is aware of this bug and is currently looking into it. For more visibility, I'll add it to the known issues list:
  • The character's hands disappear when wearing the Steadfast Master's Gloves with the Revered Master's Robes.