CommunityTeam

CommunityTeam



03 Mar

Post
Hi folks,

Thanks for the reports regarding the Schematic: GSI Triangulation Enhancer MK II.

Our team is aware of this bug. I'll add it to the known issues list.
  • Schematic: GSI Triangulation Enhancer MK II doesn't create items and disappears after an area transition.
Post
Hi honkymonkey,

This bug is indeed in the known issues list:

ITEMS
  • Rakata gear can't be upgraded at the Operations Upgrade Vendor on the Fleet.
I am closing your thread as this one is a duplicate of the main one: Rakata gear not upgradeable.

02 Mar

Post
Hi folks,

Thanks for the reports regarding the bugs with Master Ranos' customizations.

Our team is aware of this bug and investigating it. For visibility, I'll add it to the known issues list:
  • Master Ranos' customizations can't be unlocked in the Collections.
Post
Hi folks,

The SWTOR In-Game Events for March article is now available here.

01 Mar

Post
Hi folks,

With 7.0, we transitioned away from armor-based set bonuses and as part of this we stopped all set bonus effects from applying beyond level 75. This includes the Victorious Pioneer's Set, so it is working as intended. The Set will still grant exp bonuses for players below level 75. We'll be keeping communication open regarding ways for players to level alts more quickly from level 75+.
Post
Hi folks,

A fix is being slowly rolled out through 11:08 AM CT (5:08 PM UTC) across all servers to fix the Weeklies and Galactic Seasons Objectives issue.

While servers will not be brought down, some players may experience a momentary drop in-game but will be able to play immediately after.
Post
Hi Pricia,

Thanks for your report regarding the disparency between Weeklies and Galactic Season Objectives.

I've transferred the information provided to our team. I'll update you in this thread when I have more information.
Post
Hi Eli_Porter,

The Guild Perks reset time has been changed and is now aligned with the Weekly Reset:
  • Guild Perks reset is now aligned with the Weekly Reset, on Tuesdays at 12:00 UTC.
This info can be found in the 7.0 patch notes.

28 Feb

Post
Hi folks,

Thanks for the report regarding Gabe Dovaro and the Balmorra Republic Bonus Missions.

Our team is aware of this bug. For visibility, I'll add it to the known issues list:
  • The Balmorra Bonus Series Mission is not granted after talking to Gabe Dovaro.
Post
Hi folks,

We understand that not all players have been granted their PTS rewards. The Support team has received these reports and the issues are being looked into.

As a reminder regarding the new MK-85 Log Mount, this specific reward will not be granted until the next game patch. Please refer to the 7.0 patch notes for this update.

All PTS rewards have been granted to all eligible players except for Kai Zykken�s MK-85 Log Mount. This reward will be granted with our next patch.

When this issue is resolved, we will update players.

25 Feb

Post
Hi folks,

Our team is looking into the Combat Style bug where players lose access to their first Combat Style. As there are multiple threads about this issue, we wanted to provide one consolidated update for this issue as opposed to responding to each thread and spamming the dev tracker.

We�ll add it to the known issues list as well:
  • Some players have lost access to their first Combat Style.
Please follow the ... Read more
Post
Hi khaleesirules,

There was an issue with Cartel Coins purchase which is now fixed. You should have received those on your account.

If not, I invite you to contact our Support team. Here is our article on how to do that: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
Post
Hi everyone,

The purchase issues are now fixed.

Thanks for your patience.
Post
Hi ItsRooksy,

As mentioned in this post: Purchase issues, our team is currently looking into this issue. I'll update the thread when I have more information.

I am also closing this thread to avoid multiple threads about the same issue.
Post
Hi folks,

Our team is currently looking into the purchase issues players might encounter. We will update you when we have more information.
Post
Hi LcTano,

As your issue is about Cartel Coins, I invite you to contact our support team with an in-game ticket.
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.
More information in this article: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
Post
Hi folks,

I moved and merged your reports regarding the bug in the Chapter IV - Where dreams die of KOTET.

Our team is aware of it. I'll add it to the known issues list:
  • There are too many Purifier Droids during the "Defeat the Purifier Droids" step of KOTET Chapter IV - "Where dreams die" preventing players from progressing to the next step.
Post
Hi renjard,

This bug on The Nature of Progress Operation - Story Mode is a known issue:
  • Players are stuck at the "Defeat the Mutant Trandoshans" step in 'The Nature of Progress' Operation preventing them from completing it.

24 Feb

Post
Hi folks,

We are fixing an issue with the Primal Destroyer World Boss that is being reported. Until a fix is deployed in the next update, Primal Destroyer will not be available.
Post
Hi folks,

Thanks for reporting the bug you encounter when you try to upgrade your Rakata gear at the Operations Gear Upgrade Vendor.

Our team is aware of this bug. For visibility, I am adding this bug to the known issues list:
  • Rakata gear can't be upgraded at the Operations Upgrade Vendor on the Fleet.