CommunityTeam

CommunityTeam



25 Feb

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Hi folks,

Our team is currently looking into the purchase issues players might encounter. We will update you when we have more information.
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Hi LcTano,

As your issue is about Cartel Coins, I invite you to contact our support team with an in-game ticket.
  1. Click on the question mark icon on the main menu, (or press Ctrl + /).
  2. Click on Create ticket, then follow the on-screen instructions to provide details and submit your ticket.
More information in this article: How to contact STAR WARS�: The Old Republic� (SW:TOR) support.
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Hi folks,

I moved and merged your reports regarding the bug in the Chapter IV - Where dreams die of KOTET.

Our team is aware of it. I'll add it to the known issues list:
  • There are too many Purifier Droids during the "Defeat the Purifier Droids" step of KOTET Chapter IV - "Where dreams die" preventing players from progressing to the next step.
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Hi renjard,

This bug on The Nature of Progress Operation - Story Mode is a known issue:
  • Players are stuck at the "Defeat the Mutant Trandoshans" step in 'The Nature of Progress' Operation preventing them from completing it.

24 Feb

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Hi folks,

We are fixing an issue with the Primal Destroyer World Boss that is being reported. Until a fix is deployed in the next update, Primal Destroyer will not be available.
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Hi folks,

Thanks for reporting the bug you encounter when you try to upgrade your Rakata gear at the Operations Gear Upgrade Vendor.

Our team is aware of this bug. For visibility, I am adding this bug to the known issues list:
  • Rakata gear can't be upgraded at the Operations Upgrade Vendor on the Fleet.
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Hi folks,

As mentioned in the following thread: GSF medals not counting towards Galactic Season goal, our team is aware of the bug with the GSF medals.

Quote:
Originally Posted by CommunityTeam Hi folks,

Thanks for your reports about the GSF medals.

Our team is aware that some medals are not counting toward the total of the 'Stay on Target' Weekly Objective. Here is the list of the ...
Read more
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Hi folks,

Our team is aware of this bug in the 'Out of the Blue' Mission on Manaan. The current workaround is to reset the Mission.

For visibility, I'll add it to the known issues list:
  • Dying after getting the Rocket Boosters is preventing players from progressing in 'Out of the Blue' Mission on Manaan - Republic Tech Classes.

23 Feb

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Hi folks,

We are fixing an issue with loot that is being reported about the bonus boss in the Ruins of Nul Flashpoint. Until a fix is deployed in the next update, we will be removing the bonus boss and the linked mission to it.
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Hi folks,

With the introduction of Legendary Items, set bonuses are intended to be phased out beginning at level 76. This information was communicated in the Introducing Legendary Items! article and in the 7.0 patch notes.
  • Set bonuses as they stand today will be gradually phased out. If you are a returning player, you will find that your cur...
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Hi folks,

Thanks for your reports about the GSF medals.

Our team is aware that some medals are not counting toward the total of the 'Stay on Target' Weekly Objective. Here is the list of the events which will count toward progress:
  • Deal 20,000/25,000/30,000/40,000 Damage to Enemies
  • Capture 2 Objective Points in a match
  • Capture 3 Objective Points in a match
  • Defend a Control Point for 4 minutes
  • Defend a Control Point for 8 minutes
Note: PvP medals are not counting toward the progression of this objective.

For visibility, I'll add this bug to the ... Read more
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Hi folks,

Our team is aware of the bug you're all reporting regarding the Loot Boxes.

To consolidate our forums, I am closing this thread as this one is a duplicate of the main thread: Gear not being given from PVP gear boxes. I invite you to pursue the discussion in the thread previously mentioned.
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Hi folks,

Thanks for the reports regarding the Weekly Missions 'Temple of Sacrifice' and 'The Nature of Progress' Operations.

Our team is aware that players are stuck at the last step of those Operations preventing them from completing the Missions.

For visibility, I am adding those bugs to the known issues list:
  • Players are stuck at the "Defeat the Returned" step in the 'Temple of Sacrifice' Operation preventing them from completing it.
  • Players are stuck at the "Defeat the Mutant Trandoshans" step in 'The Nature of Progress' Operation preventing them from completing it.
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Hi folks,

Thanks for reporting this bug with the Thyrsian Requisition Caches.

Our team is aware of it. I'll add it to the known issues list for visibility:
  • Thyrsian Requisition Caches don't always contain gear.
EDIT: We're also investigating the bug with the Tionese Requisition Cache and Noble Decurion Distribution Chest. Please refer to the known issues list mentioned above.

22 Feb

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Closing the thread and inviting you to refer to the main thread: Unify Equipment Companions.
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Hi folks,

We�ve seen confusion regarding Combat Styles when your subscription ends and your account is under a Preferred status. Please refer back to Chris Schmidt's post:

Quote:
Originally Posted by ChrisSchmidt
  • As we previously stated, the ability to have a second Combat Style and the additional Loadouts that come with it are features for active subscribers. Related to this topic, we did see a question being asked of �what happens to my second Combat Style if my subscription lapses?�. In short, your �second� Combat Style will become unusable including its Loadouts. Note the quotations around the word second. I...
Read more
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Hi folks,

I've merged the different threads regarding the same subject.

The team is aware of Unify Color button missing on Companions. For the time being, the same functionality exists if players click on the upper left corner square within each icon (unify to chest color theme option).

For visibility, I'll add it to the known issues list:.
  • The Unify Color button missing on Companions.
    • To unify colors, click on the upper left corner square within each icon (unify to chest color theme option).
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Hi folks,

I moved your threads to the Bug reports section of our forums.

As mentioned in this thread: Weeklies are not matching Galactic Season goals, a fix has been deployed to fix this bug.

As this thread is a duplicate of the one mentioned above, I am closing it to consolidate our forums. All communication will be in the main one.
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Our team is currently working on a resolution for the Weekly Missions bug.

A fix is being slowly rolled out through 12:45 PM CT (6:45 PM UTC) across all servers. While servers will not be brought down, some players may experience a momentary drop in-game but will be able to play immediately after.
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Hi folks,

Thanks for reporting the bug with the Weeklies and Galactic Seasons goals.

Our team is currently tracking this bug. I'll update you in this thread when I have more information.

In the meantime, I'll add it to the known issues list:
  • The Operations Weekly terminal offers last week's Operation Missions.
  • Daily Areas and Heroics are still showing Week 1 instead of Week 2.