CommunityTeam

Hi folks,

Thanks for the report regarding the Crafting Inventor.

The information was transferred to our team for additional verification. I'll update you when I know more.

Here are the current known issues for GAME UPDATE 6.3.2:

Notes:

• Use Ctrl+F and keyword to check if the bug you encounter is a known issue.
• The list is actively updated with new issues reported.

KNOWN ISSUES GAME UPDATE 6.3.2:

• ITEMS
  • The Smuggler Imperial Weapons Rack and Crate names in French and German are missing.
    • Players can still list the items for sale, but they will not appear in any search results. This prevents those two items from being tradable on the GTN (for all languages).
  • The Satchels of Crafting Mats are dropping only for one player per boss during all Operations - both factions.
  • Steadfast Master's Robes bug:
    • NEW - The fingers of the Steadfast Master's gloves are rendering black when previewed. Thread
    • ...

Read more

Hi folks,

Maintenance is now done. You should be able to log into the game.

Please, let us know on which server you try to log into if you still encounter issues.

Thanks!

Hi,

All SWTOR Servers are once again available!

Thank you for your patience.

Hi folks,

6.3.2 Patch Notes are now available here: Game Update 6.3.2 - Patch notes.

Hi all,

Wanted to answer some of the initial questions that came in when we made the first post about the Master Loot change.

Hey everyone,

We will be taking the servers offline on August 31, 2021, to deploy Game Update 6.3.2.

Details:
DATE: August 31, 2021
TIME: 8:00AM - 11:00AM CT (13:00 - 16:00 UTC).
VERSION: 6.3.2

Patch notes will be available on Monday, here: http://www.swtor.com/patchnotes.

Thank you for your patience as we maintain Star Wars�: The Old Republic�!

Hi ashamansithari,

If you already tried to purchase Cartel Coins multiple times without success, we advise you to wait at least 24 hours without making any new attempt. When trying again, make sure the payment details are correct, no vpn, remove and read your payment method.

If you still encounter the issue after these 24 hours, we invite you to contact our Support Team by phone. Here is our article on how to do that: How to contact Star Wars�: The Old Republic� (SW:TOR) support.

Hi Jindorso,

You can contact them at this address: [email protected]. As your issue is about your account, they might ask you to contact them by phone as they need to verify the account ownership.

Hi folks,

Thanks for reporting the bug with the Perfection Achievements on Onderon and Tatooine.

This bug is a known issue:

• THE ALL WORLDS ULTIMATE SWOOP RALLY
  • It is not possible to complete the Blatant Beks, Horizon's Razors, and Pit Screamers Perfection Achievement on Tatooine and Onderon.

Our team is currently looking into it. I'll update the known issues list when I have more info.

Hi Jindorso,

Did you check if the currency is the correct one? You should make sure that the currency is the same one as the one from the country you are currently in.

As your issue seems to be a payment issue, you should directly contact our support team by phone to check your SWTOR account.

Here is our article on how to contact them: How to contact Star Wars�: The Old Republic� (SW:TOR) support.

Hi everyone,

We wanted to let you all know about an upcoming change that will be happening with Patch 6.3.2.

Currently, SWTOR has a Master Loot option which allows the party leader to choose who receives each gear piece and a Group Loot option where gear must be rolled on by members of the party and highest roll wins. This has led to unwanted friction during the loot process, so we are working to build an efficient process that removes this type of negative player experience and potentially harmful behaviors. In order to achieve this, we will be removing the Master Loot system to bring us closer to what we are calling the Personal Loot system.

This means that gear you get will go directly into your inventory. No more rolling, no more choosing who wins items. Part of our modernization efforts include improving the loot experience for all players. We know there are groups who used the Master Loot system to distribute gear. We want to reassure you that w... Read more

Hi Galbsadi,

You should directly contact our support team with an in-game ticket. Here is our article on how to do that: How to contact Star Wars™: The Old Republic™ (SW:TOR) support.

Hi folks,

Thanks for the report regarding the Iokath Mission "Scrubbing Out the Scour Droids".

As mentioned in this post: Missing Iokath Dailies, our team is aware of this bug. I'll update players in the thread previously mentioned when I know more.

Hi folks,

Thanks for the report regarding the missing visual effect on the High Roller Shades.

Our team is aware of this bug and is currently looking into it. For visibility, I'll add this bug to the known issues list: Game Update 6.3.1 - Known issues.

Hi folks,

There is a known issue regarding the in-game help portal in the Character Selection screen:

• An "undefined" button is displayed in the in-game help portal in the Character Selection screen preventing players from creating a ticket in this window.

Our team is currently looking into it. In the meantime, you should be able to create a ticket when in-game.

Hi Enskojare,

Thanks for reporting the missing Missions from the Iokath Daily Missions list.

I've transferred the information provided to our team for additional verification. I'll update you in this thread when I have more information.

Hi folks,

As this thread is a duplicate of the following one: Koth's Crew STILL Bugged. Chapter V: From the Grave, I am closing this one to avoid multiple threads regarding the same bug.

Hi Tsarvong,

Our team is still looking into this bug with Koth's Crew in Chapter V: From the Grave. For now, there is no additional information. I'll update you in the main thread when I know more: Gravestone is filled with npcs before visiting Asylum.

As your thread is a duplicate of the one above, I'm closing it to avoid multiple threads about the same topic.

Hi folks,

The bug you're reporting regarding the Kakkran Daggerstar Mount is a known issue and as mentioned in this thread: Kakkran Daggerstar unable to be added to collections for all characters is currently being investigated by our team.

As this thread is a duplicate of the one ... Read more