Dana

Dana



27 Aug

Comment
    Dana on Forums - Thread - Direct

Hi @Juice

Please make sure you submit a report over on Zendesk so that the team can look into this further.
You can read more on how to submit a report here: ...

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Post
    Dana on Forums - Thread - Direct

Greetings Exiles,

Due to a SSD outage we had to perform a 24 hour rollback on the following PvE Exiled Lands servers: 3017, 3018 and 3022.
Please note that the servers have been reverted to the database from the 26th of August.

We sincerely apologize for any inconvenience and frustration caused by this!

Comment
    Dana on Forums - Thread - Direct

Hi @Kamos

If you have questions regarding a suspension, please make sure you send a ticket over on Zendesk.
The team will get back to you as soon as possible.

You can read more about how to submit a report here: ...

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26 Aug

Comment
    Dana on Forums - Thread - Direct

Could you please provide us with some additional information?

  • What console are you using (PS4, PS4 Pro, PS5, etc)
  • Are you using a wireless connection?
  • Are you in a different region (NA, SA, EU, etc) and playing on a Japanese server?

This additional information will help the team determine the cause of the issue.

Comment
    Dana on Forums - Thread - Direct

Very hard to place weapons in a good place especially for NPCs with no pockets :skull:

In the meantime we’ve passed this over to the rest of the team for further investigation.

Thank you everyone for bringing this to our attention.

Comment
    Dana on Forums - Thread - Direct

Hi @Frillen

We’ve passed this over to the rest of the team for further investigation.

Thank you for your patience and understanding.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We’ve passed this information over to the rest of the team for further investigation.
In the meantime can you please provide us with a screenshot of the map pointing to these locations or the coordinates?

Comment
    Dana on Forums - Thread - Direct

Hello @Killian3960 and @Killian3960

Can you please let us know what error message you are seeing?
Also if you are experiencing this issue on our official servers, please let us know the server number.

Comment
    Dana on Forums - Thread - Direct

Hi @Mbeat and thank you for bringing this to our attention.

We’ve passed this issue over to the rest of the team for further investigation.
In the meantime, can you please provide us with a screenshot of what you are seeing?


25 Aug

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We’ve passed this information over to the rest of the team for further investigation.

Thank you for your patience and understanding while we look into this.

Comment
    Dana on Forums - Thread - Direct

Hi @Kamos

Please make sure you send a report over on Zendesk so that the team can look into this further.
You can read more about how to send a report ...

Read more
Comment
    Dana on Forums - Thread - Direct

Hi @RabidChimp805 and thank you for bringing this to our attention.

We are aware of the journey issue and the team should have a fix for it in one of our future updates.

As for the undermesh issue, please make sure you report this over on Zendesk. You can read more on how to send reports ...

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Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We are aware of this issue and the team is currently looking into it.
Please feel free to keep an eye on this thread as we will be posting updates there.

Comment
    Dana on Forums - Thread - Direct

Greetings everyone and thank you for bringing this to our attention.

We’ve passed all the information over to the rest of the team for further investigation.

We appreciate your patience and understanding.


23 Aug

Comment
    Dana on Forums - Thread - Direct

Hi @Sikolik and thank you for bringing this to our attention.

We are aware of this issue and the team is currently looking into it.


17 Aug

Post
    Dana on Forums - Thread - Direct

Greetings Exiles,

We’ve discovered two of our Official servers with the same number therefore we will be renaming server 2130 (North America - Exiled Lands) to server 2132 to avoid further confusion.
You should be able to find your current characters from the original server in 2132.

Please note that the 2130 North America Isle of Siptah server will not be affected by this change.

EDIT: Renaming is now complete.

We apologize for the inconvenience and we appreciate your understanding.


12 Aug

Comment
    Dana on Forums - Thread - Direct

New 2.5c update is now out!

image1920×419 79 KB

Currently Known Issues

  • First person camera clips into player’s character hands while Katana weapon is equipped.
  • Bone Claws and Hardened Steel Punching Daggers cannot be dismantled.

image
image...

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09 Aug

Comment
    Dana on Forums - Thread - Direct

Hello everyone,

Please make sure you report any performance issues on our official servers into Zendesk so that the team can investigate further.

You can read more on how to send a report here: Official Servers - Terms of conduct, ...

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06 Aug

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

If you want to proceed with a Funcom ID change, please make sure you submit a ticket in Zendesk as that is the place to request a Funcom ID change.

Also if you have additional questions regarding the change, please reach out to the Zendesk team.

Comment
    Dana on Forums - Thread - Direct

Thank you for the additional information everyone.

We’ve passed this over to the rest of the team for further investigation.