Dana

Dana



18 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @Gr0gnak and thank you for bringing this to our attention.

You should be able to craft this in the new benches. Are you unable to see this mask in either the armor and advance armor benches?
We’ve also passed this information over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @Delta62

We’ve passed this information over to the rest of the team as they are currently looking into these thrall issues.

Thank you for your patience and understanding while we investigate.

Comment
    Dana on Forums - Thread - Direct

Hi @Freaksh0www and thank you for bringing this to our attention.

If you are still experiencing this issue, please feel free to get back to us and provide us with the server number so that we can investigate further.

Comment
    Dana on Forums - Thread - Direct

Hi @Funbags

We will take a look at what’s going on and pass the information on to our server host if needed.
Apologies for the inconvenience and thank you for taking the time to report the issue!

Comment
    Dana on Forums - Thread - Direct

Hi @Tark and thank you for bringing this to our attention.

Can you please provide us with a screenshot of what you are seeing? We’ve upgraded your account permissions so you should be able to upload screenshots.

Also can you try to log out (while the item is being crafted), log back in and see if the timer is now progressing?

Comment
    Dana on Forums - Thread - Direct

Hi @Smurfey006 and thank you for bringing this to our attention.

It seems like the RNG gods were not on Bort’s side and he got a ranged perk and not a melee perk as he might have wanted.
We’ve also passed this information over to the rest of the team for further investigation.


17 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @AngelBRz and thank you for bringing this issue to our attention.

We are aware of this and the team has managed to fix the issue in an upcoming update.

Comment
    Dana on Forums - Thread - Direct

Hi @M4K4V3L

The server should be up and running now but if you are still experiencing this issue, please feel free to contact us on Zendesk

Comment
    Dana on Forums - Thread - Direct

Greetings everyone and thank you for bringing this to our attention.

Are you seeing any error code messages after the game crashes? Are you able to access and play other games with no issues?

Any additional information you can provide will help the team with the investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @Krem

We are sorry to hear you are experiencing this in game.
Please make sure you send a report over on Zendesk so that we can investigate further.


16 Jun

Comment
    Dana on Forums - Thread - Direct

Greetings everyone,

We’ve passed this information over to the rest of the team for further investigation.

In the meantime, make sure to use the great workaround that @Brownie2007 provided in this thread.


10 Jun

Comment
    Dana on Forums - Thread - Direct

Hi @liquidand and thank you for bringing this to our attention.

We’ve passed this information over to the rest of the team for further investigation.
In the meantime, can you please provide us with a screenshot of the lever location?

Comment
    Dana on Forums - Thread - Direct

Hi @OgLilPotato

We are aware of this issue and we currently have a workaround for it:

Changing resolution/scale while the Launcher is turned-on should restores appropriate scale

Feel free to get back to us if this does not work for you.

Comment
    Dana on Forums - Thread - Direct

Hello everyone and thank you for providing us with this information.

We’ve passed this over to the rest of the team for further investigation.

Thank you for your patience while we look into this issue.

Comment
    Dana on Forums - Thread - Direct

Hi @cortex56 and thank you for sharing this information with us.

We’ve passed this over to the rest of the team for further investigation.

Comment
    Dana on Forums - Thread - Direct

Hi @Vaneheart and thank you for bringing this to our attention.

We’ll take a look at what’s going on and pass the information on to our server host if needed.

Comment
    Dana on Forums - Thread - Direct

Hi @Eudas and thank you for bringing this to our attention.

We’ve passed this over to the rest of the team so that they can look into it further.

Comment
    Dana on Forums - Thread - Direct

Hello everyone and thank you for providing us with all this information.

We’ve passed this over to the rest of the team for further investigation.

Thank you for your patience while we investigate.

Comment
    Dana on Forums - Thread - Direct

Hello everyone and thank you for bringing this to our attention.

We’ve passed all this information over to the rest of the team so that they can look into it further.

Thank you for your patience and understanding while we investigate.


04 Jun

Comment
    Dana on Forums - Thread - Direct

We are aware of this issue and the team is currently looking into it.

Thank you for your patience and understanding while the team investigates.