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EA_Atic

EA_Atic



13 Aug

Squadrons Won't Launch (EA Desktop)

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Xenos_XN can you try a clean boot to see if any programs are messing with Squadrons and turn off any overlay programs, such as Discord or Nvidia experience.

 ...

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07 Aug

Endless black loading screen since Genesis update

Comment
    EA_Atic on Support Forums - Thread - Direct
Seeing the same issue after latest patch? @Bestudo

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Black loading screen

Comment
    EA_Atic on Support Forums - Thread - Direct
After the latest patch noticing the same issue? @7788564425

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Constant Frame Lag

Comment
    EA_Atic on Support Forums - Thread - Direct
After the latest patch still seeing issues? @AIopias

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05 Aug

Ultimate Edition Question

Comment
    EA_Atic on Forums - Thread - Direct
Understandable at the moment we haven't shared more then https://www.ea.com/games/battlefield/battlefield-2042/buy @J3akura

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Ultimate Edition Question

Comment
    EA_Atic on Forums - Thread - Direct
We will share more details closer to launch @J3akura.

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04 Aug

Problem

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @PlayerWeso1980  can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

...

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31 Jul

Disconnected from ranked and given a -48 point penalty. video proof attached

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey,  @Frost-Bite38 have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

Sorry to say, ...

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30 Jul

wont get the continue button

Comment
    EA_Atic on Support Forums - Thread - Direct
Great to hear and thanks for sharing! Standard smile @williamartineau

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Hey @AHQ_Official ... do you talk?

Comment
    EA_Atic on Forums - Thread - Direct
They sadly dont. Wink @carsono311

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28 Jul

When I switch modes in apex my lobby lags and my audio cuts out.

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @GetGuddest can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 ...

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Disconnected from ranked and given a -48 point penalty. video proof attached

Comment
    EA_Atic on Support Forums - Thread - Direct
Unfortunately @SmelsLikButr its not something we can do.

Do you often get DC from the game?

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100% CPU usage

Comment
    EA_Atic on Support Forums - Thread - Direct

We seen updating drivers and windows has helped other players. @Vaettekul 

 

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24 Jul

Squadrons Game Locks Up - XBox Series S

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey @diamond4aim  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. ...
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23 Jul

Apex does not support trusted platform module being enabled

Comment
    EA_Atic on Support Forums - Thread - Direct
Thanks for sharing! @minkyman1

Keep in mind we dont support Windows 11 currently. Standard smile

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Apex Opening as Background Processes

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @Jammydodger095  can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

...

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Stats in Potral

Comment
    EA_Atic on Forums - Thread - Direct
As far I am aware it wont update old Battlefield stats. The stats will be for 2042. @DingoKillr

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Battlefield Portal - Changing of Sectors, flags, start position possible?

Comment
    EA_Atic on Forums - Thread - Direct
There is no spatial editor within Battlefield Portal, our current focus is with the Battlefield Builder and Logic Editor and the ability for you to create you're own custom mode experiences through sliders, mutators and code. @CloudMcRip

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Stats in Potral

Comment
    EA_Atic on Forums - Thread - Direct
Do you mean if you play BF3 content in portal if that would update OG Battlefield 3 stats? @DingoKillr

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22 Jul

Apex legend unplayable since the gensis update

Comment
    EA_Atic on Support Forums - Thread - Direct

Hey, @DEMONZOMBIEGOD69  can you try to do a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

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