EA_Atic

EA_Atic



04 Nov

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    EA_Atic on Support Forums - Thread - Direct
Awesome to hear! Standard smile @scrawnybwoy

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    EA_Atic on Support Forums - Thread - Direct
With the latest patch how has it been looking? @AberrantZombie

What kind of network set up do you have?

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    EA_Atic on Forums - Thread - Direct

Hello there, if you suspect cheaters in any of our games, I recommend looking at our article on reporting players.

 

If you come across websites containing cheats, hacks, and scams for our games, we would love for you to help by reporting the site to us. (...

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03 Nov

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    EA_Atic on Support Forums - Thread - Direct
Thanks for the update! Standard smile @Atssuko_

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02 Nov

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    EA_Atic on Forums - Thread - Direct
@Luxxata  Can you do a bug report here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en   It helps us to track the issue.    Thanks!   /Atic Atic.png

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27 Oct

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    EA_Atic on Support Forums - Thread - Direct

@BranOtaku for most of the network issues, that we are seeing it's network hubs that you are getting routed to are having issues.

Inside the red box are potential server hubs that keep sending your data to the end destination and in this case our server. If one of those servers hubs has an issue with being overworked or cant handle the data it will reflect on your connection to us and in-game (bad ping, loss of connections, data loss and so on). This is outside of our domain and control as we don't control how your data get sent to us only that our system accepts it. 

 

 

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    EA_Atic on Support Forums - Thread - Direct

Hey, @cchil123 when it comes to missing items issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:
https://help.ea.com/en/contact-us/
...

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23 Oct

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    EA_Atic on Forums - Thread - Direct

Hey, @MSSenpai03 when it comes to banned account, it's not something we can help with on the forums, and to dispute your ban, please follow our EA Help link: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

The article will have details on how you can dispute the ban.

 

If yo...

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21 Oct

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    EA_Atic on Support Forums - Thread - Direct
Good to hear its improved! @Ouigee1

A quick question is the game internal drive or external drive and have you done troubleshooting steps?

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    EA_Atic on Support Forums - Thread - Direct

Hey, @AberrantZombie  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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    EA_Atic on Support Forums - Thread - Direct

Can you try a new windows account with Admin rights and see if that helps. @djixmeister 

 

/Atic 

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    EA_Atic on Support Forums - Thread - Direct
Odd, the only solution I'm aware of for that error code is that to install the media pack from Microsoft. @scrawnybwoy

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20 Oct

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    EA_Atic on Support Forums - Thread - Direct
How is it been going for you, still seeing issues? @Ouigee1

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    EA_Atic on Forums - Thread - Direct

I like my jobb, so no. @Matteo90Fi

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    EA_Atic on Support Forums - Thread - Direct
Great to hear! @Kozzameow

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    EA_Atic on Support Forums - Thread - Direct
Its been a while how is it looking now? @nebwise

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    EA_Atic on Support Forums - Thread - Direct

Might we worth doing a full reinstall of the GPU drivers at that point @PsyhiX69

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19 Oct

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    EA_Atic on Support Forums - Thread - Direct

@nxtasx  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

 

Can you add a ...

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    EA_Atic on Support Forums - Thread - Direct

Hey, @Torero_magicoo  can you try a clean boot to see if any programs are messing with APEX and turn off any overlay programs, such as Discord or Nvidia experience.

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15 Oct

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    EA_Atic on Support Forums - Thread - Direct

Hey, @jsumner87  have you tried our connective guide and see if that helps? 

 

Let us know what you tried.

 

/Atic 

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