Original Post — Direct link
i just got banned from r6s i don't even know why steam tells me that a permanent ban has been applied so the only option is cheating but i have never cheated. check your anti cheat cause it was wrong you stole the money i put in the game if you don't do something i will spend the rest of my days clogging up your [censored] post forum about this mistake made by you until i have breath in my throat i will tell folks not to play your games you dumb thieves

almost 4 years ago - Ubi-Raziel - Direct link
Hey! I'm sorry we didn't see your support thread earlier!

We prefer to discuss any account-related issues via a private support platform, as we can only discuss details with the account owner.

Please contact our support directly so we can discuss your account(s) with you -

Facebook: https://www.facebook.com/UbisoftSupport
Twitter: https://twitter.com/UbisoftSupport

Live Chat: https://support.ubisoft.com/Cases/New
almost 4 years ago - Ubi-Raziel - Direct link
Originally Posted by HaKToRi
I am not pro player but I record all my matches. I will forward my matches if requested.Please can you look at this situation? Case Number 12216058.

You have done the right thing by creating a support case and explaining the issue from your perspective.

Our technical team will review that for you, then contact you by email with an outcome.

I'm unable to speed up this process however we do our best to reply within 48 hours.

All the best!
over 2 years ago - EA_Lanna - Direct link

Hi @ScootingNFocking


I'm afraid the forum staff and support team aren't equipped to help with banned cases. It would be best to get in touch with the Terms of Service team by filling out the webform if you believe the ban was added by mistaken/no rules were broken. Please check out this EA Help guide for guidance on how to do that: How to get more information about my ban or suspension


- EA_Lanna


*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

about 2 years ago - Ubi-Milky - Direct link

Hello @p01ne,

The actions that can lead to temporary and permanent bans can include > 
- Toxic behaviour in-game
- Inappropriate voice or text chat
- Repeated disconnections
- Cheating or using an unfair advantage
- Illegal behaviour/activity  
- Account buying/selling

Please read our updated Code of Conduct here >  https://www.ubisoft.com/en-gb/game/rainbow-six/siege/news-updates/4h4MEtQwhxnOtNrH6KGMi2/rainbow-six-siege-code-of-conduct

Permanent bans may be appealed, but we can only do this once for your account. You can get in touch with us about this, via this link > https://www.ubisoft.com/help/contact

We are unable to discuss players bans in the forum in detail, so this thread will be closed. Thank you for understanding.

5 months ago - EA_QueenBee - Direct link

Hey @june0421,


Unfortunately we can't help with bans here on the forums, but if you'd like to raise a dispute you can always reach out to our terms of service team via the steps in this article. They can take a look for you.


Wees aardig voor elkaar | Be kind to each other
3 months ago - EA_Aljo - Direct link

Hi there, @QianMo_Po1 


We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

about 1 month ago - EA_QueenBee - Direct link

Hey @alp211,


We're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, I recommend that you reach out to our terms of service team so they can take a look at this for you.


Wees aardig voor elkaar | Be kind to each other